At a Glance
- Tasks: Support the UK sales team and manage customer accounts in education and non-education markets.
- Company: Join Gratnells, a well-established UK brand with a collaborative culture.
- Benefits: Enjoy a competitive salary, casual dress, company pension, and performance-related bonuses.
- Other info: Hybrid work model with opportunities for growth and travel.
- Why this job: Gain hands-on sales experience and develop your skills in a supportive environment.
- Qualifications: Strong communication skills, customer-focused attitude, and familiarity with CRM systems.
The predicted salary is between 27000 - 30000 £ per year.
Gratnells is looking for a motivated Sales Coordinator to support our UK sales team and help grow our small to medium-sized customer accounts across education and non-education markets. This role is ideal for someone early in their sales career who is keen to build strong commercial skills, manage customer relationships, and develop within a supportive and collaborative team. Reporting into the Head of Sales you will work 3 days per week from our offices in Madingley, Cambridge and will also have the opportunity to travel with the team.
What you'll do:
- Manage a portfolio of UK small to medium-sized customer accounts
- Handle enquiries, quotations, follow-ups and day-to-day customer contact
- Identify upsell and cross-sell opportunities
- Support product launches, promotions and catalogue activity
- Maintain accurate CRM records, pipelines and forecasts
- Work closely with Customer Service, Marketing and Finance teams
- Represent Gratnells professionally in all customer interactions
- Support the Head of Sales with ad-hoc administrative tasks
What we're looking for:
- Strong communication and organisation skills
- Customer-focused, proactive and keen to learn
- Comfortable using CRM systems, Microsoft Office and Teams
- Able to manage multiple priorities effectively
- Full UK driving licence and eligibility to work in the UK
Why join us:
- Hands-on sales experience with real responsibility
- Coaching and support from the Head of Sales
- Opportunity to grow within an established UK brand
- Positive, collaborative team culture
How to apply:
Please apply by sending us a covering letter and your CV, stating why you are the right fit for this opportunity.
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Cash Plan
- Performance related bonus
Work Location: Hybrid remote in Cambridge CB23 8AG
Sales Coordinator, UK in Cambridge employer: Gratnells Ltd
Gratnells is an excellent employer for those looking to kickstart their sales career in a supportive and collaborative environment. With hands-on experience, coaching from the Head of Sales, and opportunities for growth within an established UK brand, employees enjoy a positive team culture and benefits such as a company pension and performance-related bonuses, all while working in the picturesque setting of Madingley, Cambridge.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator, UK in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Sales Coordinator role.
✨Tip Number 2
Prepare for interviews by researching Gratnells and understanding their products and values. Show us that you're not just another candidate; demonstrate your passion for education and customer service!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experiences and how they relate to managing customer accounts. We want to see your communication skills shine through during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Gratnells.
We think you need these skills to ace Sales Coordinator, UK in Cambridge
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight why you're the perfect fit for the Sales Coordinator role. Use specific examples from your experience that show off your communication skills and customer focus.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the Sales Coordinator position by emphasising relevant skills and experiences. Show us how your background aligns with managing customer accounts and supporting sales teams.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! In your application, let us know why you want to join Gratnells and how you see yourself growing within our team. A bit of passion goes a long way!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gratnells Ltd
✨Know Your Stuff
Before the interview, make sure you understand Gratnells' products and services. Familiarise yourself with their customer base in both education and non-education markets. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Sales Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you’ve handled enquiries or resolved issues, as these will highlight your customer-focused approach.
✨Be Ready to Discuss CRM Experience
Since the role involves using CRM systems, be prepared to talk about any experience you have with them. If you haven’t used a CRM before, research common systems and be ready to discuss how you would adapt to using one. This shows your proactive attitude and willingness to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how success is measured in the role. This not only shows your interest but also helps you determine if Gratnells is the right fit for you.
