At a Glance
- Tasks: Handle customer enquiries and process orders with a proactive approach.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Competitive salary, bonus potential, and flexible working options.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Customer service experience or a strong work ethic from any fast-paced environment.
The predicted salary is between 27000 - 30000 £ per year.
Salary: £27,000–£30,000 + £3,000 bonus
Location: Hadfield, Glossop
Hours: Full-time
Working pattern: Primarily office-based, with some hybrid working available
Are you the type of person who takes ownership of a problem rather than simply passing it on? Do you naturally look for ways to make things easier for customers and colleagues, and take pride in delivering a level of service that genuinely stands out? Our client is looking for a proactive and highly customer-focused individual to join their Customer Care team.
This is a varied role combining customer service, order management, problem-solving and administration, but attitude is just as important as previous office experience. You might already work in customer service, sales support or administration, but equally, you could come from retail, hospitality or another fast-paced service environment where you have learned to think on your feet, manage competing priorities and go above and beyond for customers. What matters most is your work ethic, initiative and determination to get things right.
Job Description
- Take ownership of customer enquiries across telephone, email and online channels, providing a professional and helpful response.
- Process customer orders accurately and ensure customers receive timely updates.
Customer Service Representative employer: Grassroots Recruitment Limited
As a leading employer in the security project management sector, our company offers a dynamic work environment that fosters professional growth and development. With a competitive salary and benefits package, including a company car and travel expenses, we prioritise employee well-being and satisfaction. The unique opportunity to work initially in Rotterdam and then across the UK allows for diverse experiences and the chance to engage with a variety of clients, making this role both meaningful and rewarding.
Contact Details:
Grassroots Recruitment Limited Recruitment Team
