At a Glance
- Tasks: Assist customers with plant advice, sales administration, and general office support.
- Company: Join Grasslands, a family-run nursery with over 40 years of horticultural expertise.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Full-time role with potential for part-time hours; inclusive workplace culture.
- Why this job: Combine your passion for plants with customer service in a vibrant nursery setting.
- Qualifications: Strong plant knowledge and excellent communication skills are essential.
The predicted salary is between 26665 - 26665 £ per year.
Grasslands is a vibrant and thriving garden nursery committed to providing exceptional customer service, selling a wide variety of high-quality plants and garden supplies. We pride ourselves on our knowledgeable staff and our dedication to helping customers create beautiful and sustainable gardens. We are looking for a confident and organised Plant Sales Advisor & Administrator to join our growing team. This is a varied hybrid role combining customer service, plant advice, sales administration, and general office support.
The ideal candidate will have strong plant knowledge and a genuine passion for horticulture, as a large part of the role involves advising customers via phone and email on suitable plant selections, aftercare, and troubleshooting. This is a busy and hands-on role suited to someone who enjoys multitasking, communicating with customers, and being part of a fast-paced nursery environment.
Key Responsibilities- Responding to customer enquiries via phone and email
- Advising customers on plant selection, suitability, planting, and aftercare
- Preparing customer quotations and processing orders
- Providing excellent customer service and after-sales support
- Assisting with delivery coordination and scheduling
- Preparing and managing delivery paperwork and invoices
- Liaising with customers, suppliers, and drivers
- Maintaining accurate records and updating internal systems
- Supporting the wider team with day-to-day administrative tasks
- Good horticultural and plant knowledge is essential
- Excellent written and verbal communication skills
- Strong organisational skills and attention to detail
- Confident using computers, emails, and office systems
- Ability to manage multiple tasks in a busy environment
- Friendly, professional, and customer-focused approach
- Previous experience in administration, sales, retail horticulture, or customer service would be beneficial
The successful candidate will be practical, proactive, and personable, with a genuine interest in plants and gardening. They should be comfortable speaking with customers, solving problems, and working both independently and as part of a team.
HoursThis is a full time role working Monday- Friday, 08:30-17:00 each day. All our staff are office based 100% of the time to ensure connectivity and support. Part time hours will be considered for the right candidate.
Grasslands Nursery is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and experiences, and all employment decisions are based on merit, capability and business need.
About UsGrasslands Nursery is a well-established, family-run horticultural business with over 40 years’ experience growing high-quality trees, shrubs and hedging. Originally founded in 1984 as a wholesale supplier, the business expanded in the 1990s to serve retail customers and launched its online presence in 1998. Located in Cheshire, the team includes more than 35 full-time horticultural professionals who handle everything from potting and growing to in-house delivery.
The mission at Grasslands is to deliver premium-quality plants at excellent prices, whilst supporting British horticulture and ensuring that each plant is carefully grown, monitored and ready for sale. Whether supplying garden-centres, landscapers or the general public, Grasslands combines decades of expertise with a passion for plants, making it a trusted name in the UK horticultural industry.
£12.82 per hour (£26,665 per annum full time)
Plant Sales Advisor & Administrator in Knutsford employer: Grasslands Nursery
Grasslands Nursery is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to share their passion for horticulture while providing outstanding customer service. With over 40 years of experience, the company offers ample opportunities for professional growth and development in a supportive environment, making it an ideal place for those looking to thrive in the gardening industry. Located in Cheshire, Grasslands values diversity and promotes a collaborative atmosphere, ensuring every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Plant Sales Advisor & Administrator in Knutsford
✨Tip Number 1
Get to know the company inside out! Research Grasslands Nursery, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for horticulture, making you stand out as a candidate.
✨Tip Number 2
Practice your plant knowledge! Brush up on common plants, their care, and any troubleshooting tips. When you're confident in your advice, you'll impress customers and the hiring team alike during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you a heads-up on what the interviewers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Grasslands team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Plant Sales Advisor & Administrator in Knutsford
Some tips for your application 🫡
Show Off Your Plant Knowledge:Make sure to highlight your horticultural expertise in your application. We love candidates who can demonstrate a genuine passion for plants and gardening, so share any relevant experience or knowledge you have!
Tailor Your Application:Take the time to customise your CV and cover letter for this role. Mention specific skills that match the job description, like customer service and multitasking, to show us you're the perfect fit for our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate well-structured responses that clearly communicate your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Grasslands Nursery
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Be ready to discuss different plant types, their care requirements, and how to troubleshoot common issues. This will show your genuine passion for gardening and help you connect with the team.
✨Practice Customer Scenarios
Since the role involves advising customers, think of potential customer queries you might face. Role-play these scenarios with a friend or family member to build your confidence in providing plant advice and excellent customer service.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks in a busy environment. Whether it’s coordinating deliveries or handling customer enquiries, demonstrating your organisational skills will be key to impressing the interviewers.
✨Be Personable and Professional
During the interview, let your friendly and professional side shine through. Grasslands values a customer-focused approach, so showing that you can communicate effectively and build rapport with customers will set you apart from other candidates.
