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- Tasks: Lead exciting digital projects in healthcare, ensuring quality and timely delivery.
- Company: Join a creative agency dedicated to improving health through digital solutions.
- Benefits: Enjoy private health insurance, training budgets, and 25 days holiday.
- Why this job: Make a real impact in healthcare while growing your project management skills.
- Qualifications: 3-4 years in digital project management, ideally with healthcare experience.
- Other info: Hybrid working environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive and detail-oriented Project Manager to join our growing delivery team. In this mid-level position within our Delivery team, you will work closely with in-house teams and clients to deliver projects, ensuring high quality outcomes and timeliness of delivery. You will lead multidisciplinary teams delivering web, mobile, and digital experience projects for clients in the healthcare and pharmaceutical sectors. This role is ideal for someone with strong digital project management experience who thrives in a fast-paced agency environment and understands the unique regulatory challenges of healthcare communications.
You will act as the day-to-day contact across a retained client or across small to medium fixed projects in terms of project management/delivery. You will partner with client service and will have the support of our experienced team and contractors. You will manage digital products - apps, websites, services and other tools - and you will collaborate with our in-house teams of business and UX strategists, researchers and designers to deliver them.
Responsibilities
- Responsible for the Schedule of Work (SOW) from concept through delivery; reviewing regularly, ensuring timelines, budgets, and quality standards are met.
- Develop detailed project schedules and risk assessments, and resource plans.
- Planning, scheduling and supporting resource management of your project to ensure agreed outputs are delivered within the timeframe given.
- Working closely with our internal team, contractors, external suppliers and partners to deliver high quality work that delights our customers.
- Running client kick-off meetings informing on the delivery elements - timelines, costs, ways of working, risks/assumptions/dependencies.
- Facilitating, documenting, planning and executing Sprint Ceremonies with the team - Stand ups, Sprint planning, Sprint Refinement, Sprint Retrospective - to ensure clear project communications and smooth execution.
- Authoring project documentation and reporting to the wider business.
- Maintaining (and improving) the standards of project documentation and ensuring that templates are kept up to date and consistently used by all team members.
- Day-to-day management of Jira - creating and managing tickets and providing status updates.
- Attending all key meetings/status calls - facilitating and documenting.
- Management of day-to-day client contact for status updates, timelines, and deliverables - escalating difficult client conversations to a senior or client service.
- Managing budget, scope and risks.
- Updating the agency wide revenue tracker with recognised revenue data.
- Reporting to clients on project and/or sprint progress, budget burn rates, risks/mitigation plans, blockers and impact to top level roadmaps.
- Conducting an end of project analysis and retro.
- Track budgets, costs, and profitability across multiple projects and provide accurate forecasting and financial reporting to the senior team.
Qualifications
- 3-4 years of experience in digital project management, ideally in an agency setting.
- Proven track record managing web, UX/UI, or digital marketing projects.
- Experience working with healthcare or pharma clients, with knowledge of industry compliance standards.
- Knowledge of web technologies, capabilities and limitations.
- A good understanding of design and the importance of a great user experience.
- Knowledge of creating and managing projects, ideally in Jira, but training will be provided.
- Experience of using resource management tools (such as Forecast) and tracking team utilisation.
- Experience with delivering a project from conception to development.
- Highly organised and efficient.
- Confident working with others to inspire a high-quality standard and sharing of best practices through collaborative working.
- Ability to communicate with warmth and positivity, and effectively engage with cross-functional teams and stakeholders.
- Strong attention to detail and ability to juggle multiple priorities.
- Strong communication and stakeholder-management skills.
Skills and attributes
- Scrum certification.
- Experience in Agile methodologies.
- Proficiency in project management tools, e.g. Jira, Smartsheet, or similar.
About Graphite
We are a dedicated Health and Pharma digital experience agency, collaborating with organisations around the world to create digital solutions that are truly aligned to their audience needs. Our services fall under three core pillars: strategy, user research and design. In joining Graphite, you will become part of a creative and diverse team that genuinely cares - about our people, our customers, and the patients and healthcare practitioners that are impacted by the work that we do. Through collaborative working and a commitment to continuously improving and developing our people and processes, we are able to make a measurable difference to people’s health and wellbeing through creating exceptional digital experiences. We are headquartered in Brighton, with our team working hybrid and remotely across the UK. Ad-hoc travel to London or Brighton will be required.
Benefits
- Private health insurance with high standards of cover.
- Comprehensive private dental plan.
- Personal development time and annual training budget.
- Regular social meet-ups and events.
- 25 days holiday, increasing after 2 years.
- Opportunities to give back with dedicated time for community engagement and charitable initiatives to suit your interests - young talent; diversity and inclusion; environment and sustainability; wellness.
- Free employee assistance support for personal challenges, whether legal, financial or medical.
- Cycle to work scheme.
- Pension scheme with employer contributions.
Professional and personal growth
We are committed to professional and personal growth. Through comprehensive onboarding, ongoing training and knowledge sharing across teams, we support continuous development. We set personalised annual objectives (aligned with the agency’s vision/goals and upskilling); with check-ins at regular intervals to ensure progress. This approach helps to build new skills and confidence as our team grow in their careers. Group training with external industry experts to deepen our expertise and maintain our specialism in health and pharma. Graphite Learns - all agency knowledge sharing presented by different team members. Coassemble internal platform for ongoing training.
Project Manager in London employer: Graphite Digital
Contact Detail:
Graphite Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Project Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in healthcare and pharma, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific projects you've managed, the challenges you faced, and how you delivered results. Use examples that highlight your attention to detail and ability to juggle multiple priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Graphite.
We think you need these skills to ace Project Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in digital project management, especially in healthcare or pharma, and show us how you can tackle the unique challenges in this sector.
Showcase Your Skills: We want to see your strong communication and stakeholder management skills shine through. Use specific examples from your past projects to demonstrate how you've successfully led teams and delivered high-quality outcomes on time.
Be Detail-Oriented: As a detail-oriented person, make sure your application is free of typos and errors. We appreciate clarity and precision, so format your documents neatly and ensure all information is relevant and up-to-date.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Graphite Digital
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects, especially those in digital project management. Be ready to discuss specific challenges you faced, how you overcame them, and the outcomes. This will show your proactive approach and detail-oriented mindset.
✨Understand the Healthcare Landscape
Since the role involves working with healthcare and pharmaceutical clients, brush up on industry compliance standards and unique challenges. Being able to speak knowledgeably about these topics will demonstrate your understanding of the sector and your readiness to tackle its complexities.
✨Showcase Your Team Collaboration Skills
Prepare examples that highlight your ability to work with cross-functional teams. Discuss how you’ve facilitated communication and collaboration in previous roles, especially during Sprint Ceremonies or client meetings. This will illustrate your strong stakeholder management skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage budgets, timelines, or client expectations. Practising your responses will help you convey your experience confidently and effectively.
