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- Tasks: Develop innovative solutions on the ServiceNow platform for critical UK services.
- Company: Join DWP Digital, the UK's largest government department with a purpose-driven mission.
- Benefits: Competitive pay, generous holidays, flexible hours, and a fantastic pension scheme.
- Why this job: Make a real impact while working with cutting-edge technology in a collaborative environment.
- Qualifications: Must be a qualified ServiceNow Certified System Administrator with substantial experience.
- Other info: Access to training and professional development opportunities in an award-winning culture.
The predicted salary is between 36000 - 60000 £ per year.
DWP Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Substantial experience of any module within ServiceNow.
- Track record of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context.
- Demonstrate ability to work in a fast-paced environment either as part of a team or under your own initiative.
- Show leadership and take responsibility for areas of the platform.
- Show initiative when tackling issues, providing potential solutions where applicable.
- Excellent knowledge and experience of IT methodologies such as Agile.
Please note, candidates must be a qualified ServiceNow Certified System Administrator to be considered.
You and your role
As a ServiceNow Developer in DWP, you will play a key role in expanding one of the largest ServiceNow installations in Europe. You will work within a collaborative delivery team to design, develop and implement new features and improvements across a wide range of ServiceNow modules used by over 120,000 colleagues. You will be responsible for delivering high-quality configuration and functionality, sometimes doing the work yourself, but also knowing when to escalate. You will create and maintain technical documentation, carry out peer reviews, and act as a subject matter expert within your specialist areas. The role also involves guiding and mentoring junior team members, finding solutions to problems, and contributing to an Agile, fast-paced environment. Supporting your professional growth, DWP will provide access to training to help you further develop your ServiceNow expertise.
Details. Wages. Perks.
- Hybrid Working: We work a hybrid model - you will spend some time working at home (40%) and some time collaborating face to face in a hub (60%).
- Pay: We offer competitive pay for this role of up to £46,547, with a Digital Allowance of up to £5,895 available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.
- Pension: You will get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year.
- Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket
- Professional development, coaching, mentoring and career progression opportunities.
And We Have An Award-winning Environment And Culture
- 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards
- 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards
- 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process
We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
ServiceNow Developer employer: Graphics Unlimited (Vic) Pty Ltd
Contact Detail:
Graphics Unlimited (Vic) Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Network like a pro! Reach out to current or former DWP employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. Personal connections can give you insights that make you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your ServiceNow knowledge. Be ready to discuss specific modules you've worked on and how you've delivered value in past roles. Show us your problem-solving skills and how you tackle challenges!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to tailor your application to what we’re looking for at DWP.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with ServiceNow. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects and achievements!
Showcase Your Problem-Solving Skills: In your written application, give examples of how you've tackled challenges in a fast-paced environment. We love candidates who can demonstrate initiative and provide potential solutions, so share those stories!
Highlight Your Teamwork and Leadership: Since you'll be working in a collaborative delivery team, it’s important to mention any experience you have in mentoring or leading others. We’re looking for team players who can also take charge when needed.
Follow the Application Process: Don’t forget to apply through our website! It’s super straightforward—just click 'Apply' on Civil Service Jobs and follow the instructions. We can’t wait to see your application!
How to prepare for a job interview at Graphics Unlimited (Vic) Pty Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific modules you've worked with and how you've implemented new functionalities in past roles. This will show that you have the hands-on experience they’re looking for.
✨Show Your Agile Side
Since DWP values Agile methodologies, be prepared to talk about your experience working in Agile environments. Share examples of how you've adapted to fast-paced changes and contributed to team success. This will demonstrate your ability to thrive in their dynamic setting.
✨Problem-Solving Mindset
DWP is looking for someone who can tackle issues head-on. Think of a few challenges you've faced in previous projects and how you resolved them. Highlight your initiative and any innovative solutions you proposed, as this will showcase your proactive approach.
✨Be a Team Player
Collaboration is key in this role, so be ready to discuss how you've worked within teams in the past. Mention any mentoring experiences you’ve had, as well as how you’ve contributed to a positive team environment. This will help illustrate that you can lead and support others effectively.
