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- Tasks: Lead product development and shape vision for impactful services that improve lives.
- Company: Join DWP Digital, a recognised leader in diversity and innovation.
- Benefits: Competitive salary, generous leave, flexible hours, and a strong pension scheme.
- Why this job: Make a real difference by solving user problems at a national scale.
- Qualifications: Experience in product management and user-focused decision making.
- Other info: Hybrid working model with excellent career progression opportunities.
The predicted salary is between 57946 - 68205 £ per year.
Pay up to £57,946 - £68,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose.
Are you an engaging leader with strong Product Management skills? Do you love solving real problems for real users? If so, this could be the perfect next step. We are looking for talented Product Managers to join five of our dynamic teams. You will shape product direction, make key decisions, and be a powerful advocate for users in some of the most impactful services in the UK.
At DWP Digital, you will be part of a thriving product community with excellent learning, development and support. This is a place where Product Managers are empowered to set the vision, drive strategy, and lead multidisciplinary teams to deliver services that truly matter. Product Managers sit at the heart of DWP Digital's mission: ensuring people across the UK receive the financial support they rely on quickly, safely and with dignity. You will help tackle complex problems at national scale, improving services used by millions every day.
From supporting disabled people, to helping citizens manage debt fairly, to enabling colleagues through modern corporate and collaboration tools, your decisions will shape the future of welfare delivery. You will champion user needs, make evidence-based decisions, and lead continuous improvement from discovery through to delivery. This is your chance to use your leadership and product expertise for genuine public good - improving lives, strengthening systems, and building digital services that work for everyone.
Responsibilities
- Demonstrated experience working directly with users to understand their needs and make priority decisions that deliver value as early as possible.
- Strong track record of influencing internal and external stakeholders and confidently managing challenge.
- Experience leading a product end-to-end, setting clear goals and direction, and providing mentoring and coaching to support team success.
You and your role
As a Product Manager, you will lead product development for a major service, programme, or organisational area - shaping vision, aligning teams, and delivering meaningful value for users.
Opportunities Across Five Areas
- Debt: Products that manage different types of debt and how we collect it from users.
- Health & Disability: Services that support people needing financial help due to health conditions or disabilities.
- Corporate Services: Core systems and tools that enable colleagues to work effectively.
- Communication & Collaboration: Products within the Microsoft 365 suite, including SharePoint Online, OneDrive, Teams, Outlook, Office, Lists and Forms.
- Core Digital Services: Leading the rebuild of legacy services to better meet user needs.
We are looking for people who can bring a strong record of defining product vision and enabling teams to deliver high-quality, user-centred services. You will be confident in setting direction, clarifying outcomes and guiding multidisciplinary teams to achieve them. You also have experience developing product strategy and creating value-driven roadmaps that take products from discovery through to delivery. You understand how to build and mature product capability, continually improving quality, ways of working, and wider organisational understanding of product management. Your approach and your decisions are rooted in user insight and evidence-based design, ensuring that services are accessible, effective, and truly meet user needs.
Details, Wages & Perks
- Location: You will join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you.
- Hybrid Working: We work a hybrid model - you will spend some time working at home and some time collaborating face to face in a hub.
- Pay: We offer competitive pay from £57,946 - £68,205.
- Pension: You will get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,759 per year.
- Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
- Benefits: We have a broad benefits package built around your work-life balance which includes flexible working including flexible hours and flex-friendly policies, time off volunteering and charitable giving, discounts and savings on shopping, fun days out and more, interest-free loans to buy a bike or a season ticket, sports and social activities, professional development, coaching, mentoring and career progression opportunities.
Awards & Culture
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Process
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
Click APPLY for more information and to start your application.
Product Manager employer: Graphics Unlimited (Vic) Pty Ltd
Contact Detail:
Graphics Unlimited (Vic) Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP Digital on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a real edge!
✨Tip Number 2
Prepare for those behavioural questions! Think of examples from your past that showcase your leadership and product management skills. We want to show how we’ve tackled challenges and made a difference in previous roles.
✨Tip Number 3
Research, research, research! Dive deep into DWP Digital’s mission and values. Understanding their goals will help us align our answers during the interview and demonstrate that we’re genuinely interested in making an impact.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, product vision, and user needs. This shows we’re engaged and ready to contribute to the exciting work at DWP Digital.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Your Passion for Users: When you're writing your application, make sure to highlight your experience working directly with users. We want to see how you've understood their needs and made decisions that deliver real value. This is your chance to show us that you’re all about solving problems for real people!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use simple language to explain your product management experience and how it aligns with our mission at DWP Digital.
Demonstrate Leadership Skills: We’re looking for engaging leaders! In your application, share examples of how you've led teams and influenced stakeholders. Show us how you’ve set clear goals and guided your team to success—this is key for a Product Manager role.
Tailor Your Application: Make sure to tailor your application specifically for this role. Highlight relevant experiences that align with the responsibilities mentioned in the job description. And remember, applying through our website is the best way to get your application in front of us!
How to prepare for a job interview at Graphics Unlimited (Vic) Pty Ltd
✨Know Your Users
As a Product Manager, understanding user needs is crucial. Before the interview, research the specific user groups DWP serves and think about how you can advocate for them. Prepare examples of how you've previously gathered user insights and made decisions based on their feedback.
✨Showcase Your Leadership Skills
DWP is looking for someone who can lead multidisciplinary teams effectively. Be ready to discuss your experience in guiding teams through product development. Share specific instances where you set clear goals and how you motivated your team to achieve them.
✨Prepare for Stakeholder Management Questions
Expect questions about how you influence stakeholders and manage challenges. Think of examples where you successfully navigated complex stakeholder environments. Highlight your communication skills and how you build relationships to drive product success.
✨Demonstrate Evidence-Based Decision Making
DWP values data-driven decisions. Be prepared to discuss how you've used evidence to shape product strategy and roadmaps. Bring examples of how you’ve measured success and iterated on products based on user feedback and performance metrics.
