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- Tasks: Manage live digital services and lead major incident responses.
- Company: Join a vital UK government department focused on digital operations.
- Benefits: Enjoy flexible hours, a civil service pension, and professional development opportunities.
- Why this job: Make a difference by ensuring seamless digital operations for the public.
- Qualifications: Experience in live operations, Problem Management, and IT infrastructure required.
- Other info: Hybrid working model with a competitive salary of £44,447.
The predicted salary is between 40000 - 49000 £ per year.
A government department in the UK seeks an Operations Technical Service Manager to protect and maintain live digital services. This role involves assessing service health, leading major incident management, and ensuring seamless operations.
Applicants should have experience in live operations, Problem Management, and IT infrastructure.
The position offers a hybrid working model, a salary of £44,447, and benefits including flexible hours and a civil service pension, with opportunities for professional development.
Live Digital Ops Manager | 24/7 Incidents | Hybrid in Newcastle upon Tyne employer: Graphics Unlimited (Vic) Pty Ltd
Contact Detail:
Graphics Unlimited (Vic) Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Digital Ops Manager | 24/7 Incidents | Hybrid in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in government departments. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your live operations knowledge. Think about real-life scenarios where you've managed incidents or improved service health. We want to hear your stories!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in IT infrastructure. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make a difference in live digital services.
We think you need these skills to ace Live Digital Ops Manager | 24/7 Incidents | Hybrid in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in live operations and IT infrastructure. We want to see how your skills align with the role of Operations Technical Service Manager, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintaining live digital services and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a bit of personality!
Showcase Problem Management Skills: Since this role involves leading major incident management, be sure to highlight any experience you have with Problem Management. We’re looking for examples of how you’ve successfully navigated challenges in the past, so don’t be shy about sharing those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Graphics Unlimited (Vic) Pty Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of live operations and IT infrastructure. Familiarise yourself with common issues that can arise in digital services and how to manage them effectively. This will show the interviewers that you're not just a candidate, but someone who understands the intricacies of the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle major incidents or assess service health. Think of specific examples from your past experience where you've successfully managed similar situations. This will help demonstrate your problem management skills and your ability to lead under pressure.
✨Show Your Team Spirit
Since this role involves working closely with others, be ready to discuss how you collaborate with teams during incidents. Share examples of how you've worked with cross-functional teams to resolve issues quickly and efficiently. This will highlight your ability to maintain seamless operations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the tools they use for incident management or how they measure service health. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
