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For Companies At a Glance
- Tasks: Lead digital change initiatives and ensure smooth implementation of new services.
- Company: Join Graphics Unlimited, a forward-thinking company with a focus on innovation.
- Benefits: Enjoy competitive pay, generous holidays, and a fantastic pension scheme.
- Why this job: Make a real impact by driving digital transformation in a supportive environment.
- Qualifications: Strong leadership skills and experience in managing digital change projects.
- Other info: Flexible working hours and opportunities for professional development await you.
The predicted salary is between 37200 - 52000 £ per year.
Join the Digital Change and Implementation Manager role at Graphics Unlimited (Vic) Pty Ltd. Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and a great work‑life balance.
Overview
We’re looking for a Digital Change and Implementation Manager to ensure new digital services land smoothly and deliver real benefits. You will plan and coordinate deployments, work closely with service teams, embed agile ways of working, manage priorities, coach others, and help shape strategies for iterative releases.
Skills, Knowledge and Experience
- Leadership & Priority Setting – Demonstrates ability to understand and own roles, responsibilities, and business priorities. Communicates priorities, objectives, and expectations in a clear, motivating, and enthusiastic manner to maximise team performance.
- Innovation & Inclusive Culture – Encourages and recognises innovative ideas from a diverse range of colleagues and stakeholders. Creates an environment where individuals feel safe to challenge, take initiative, and know their contributions are valued.
- Strategic Communication & Stakeholder Engagement – Crafts communications that keep senior stakeholders and executive teams engaged and supportive of major changes. Explains complex issues in a clear and accessible way, using varied communication methods to meet individual needs and build trust.
- Sensitive Messaging & Impartiality – Delivers difficult messages with clarity and sensitivity, remaining persuasive when required. Maintains impartiality in discussions and respects diverse interests and opinions.
- Change Communication Planning & Delivery – Experienced in creating and executing communication plans for large‑scale IT changes. Identifies and applies the most effective delivery methods, measures outcomes, and adapts when approaches do not work. Promotes a culture of experimentation, resilience, and continuous improvement.
Your Role
You’ll work with multiple Digital Service teams and a wide range of stakeholders to ensure deployments are well‑planned, aligned with sprint delivery, and meet operational needs. You will drive collaboration across organisational boundaries and embed agile ways of working. You’ll lead adaptive deployment planning, manage priorities and conflicts, and ensure changes are delivered at pace without compromising quality. You’ll support the development of strategies for MVP releases and iterative enhancements, working closely with service teams to realise benefits identified in business cases. You’ll also take ownership of your own learning and development, coaching and mentoring others in best practice for change and implementation. The role sits within the DWP Place team, an internal platform powered by ServiceNow. Knowledge of ServiceNow IT Service Management, HR Service Delivery and Security models is preferred.
Details
- Location: You’ll join us in one of our digital hubs in Blackpool or Manchester, whichever is most convenient for you.
- Hybrid Working: We work a hybrid model – you’ll spend some time working at home and some time collaborating face to face in a hub.
- Pay: Competitive pay up to £46,547.
- Pension: A brilliant civil service pension with employer contributions worth 28.97%.
- Holidays: Generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flex‑time. Public holidays included.
Benefits
- Flexible working including flexible hours and flex‑friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with ‘I Can Be Me in DWP’.
- Discounts and savings on shopping, fun days out and more.
- Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference.
- Sports and social activities.
- Professional development, coaching, mentoring and career progression opportunities.
Awards and Recognition
- DWP recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards.
Process
- Apply: complete your application on Civil Service Jobs. Full instructions are provided on the application page.
- Interview: a single‑stage online interview.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Strategic Management Services
Digital Change and Implementation Manager in Manchester employer: Graphics Unlimited (Vic) Pty Ltd
Contact Detail:
Graphics Unlimited (Vic) Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Change and Implementation Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Graphics Unlimited. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for that online interview! Research common questions for Digital Change and Implementation Managers and practice your answers. Show them you know your stuff and are ready to lead.
✨Tip Number 3
Show off your agile skills! Be ready to discuss how you've implemented agile ways of working in past roles. They want to see you can drive collaboration and adapt quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Graphics Unlimited.
We think you need these skills to ace Digital Change and Implementation Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Digital Change and Implementation Manager role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experience and how it relates to the job description. We appreciate a well-structured application that’s easy to read!
Show Your Passion for Change: Let us know why you’re excited about the opportunity to drive digital change! Share your thoughts on innovation and how you’ve contributed to creating an inclusive culture in previous roles. We love seeing candidates who are genuinely enthusiastic about making a difference.
Follow the Application Process: Don’t forget to apply through our website as instructed! Following the application process shows us that you can pay attention to details and follow guidelines, which is super important for the role. We can’t wait to see your application!
How to prepare for a job interview at Graphics Unlimited (Vic) Pty Ltd
✨Know Your Digital Change Strategies
Familiarise yourself with the latest digital change methodologies and frameworks. Be ready to discuss how you’ve successfully implemented these in past roles, especially focusing on agile practices and stakeholder engagement.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, particularly in managing priorities and coaching teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate how you motivate others.
✨Communicate Clearly and Confidently
Practice explaining complex concepts in simple terms. During the interview, focus on clear communication, especially when discussing your experience with change communication planning and delivery. This will show your ability to engage stakeholders effectively.
✨Emphasise Your Adaptability
Be ready to discuss how you've adapted to changes in previous roles. Highlight your experience with iterative releases and how you’ve promoted a culture of experimentation and continuous improvement within teams.
