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- Tasks: Design user-centred digital services for the UK Government and lead collaborative design efforts.
- Company: Join DWP Digital, the UK's largest government department focused on impactful digital solutions.
- Benefits: Competitive salary, generous leave, hybrid working, and a fantastic pension scheme.
- Why this job: Make a real difference by creating accessible experiences that support millions of citizens.
- Qualifications: Proven experience in interaction design, prototyping, and inclusive design practices.
- Other info: Be part of a diverse team with excellent career growth and recognition for inclusion.
The predicted salary is between 60000 - 76000 £ per year.
Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for an outstanding Senior Interaction Designer to help design and deliver accessible, user-centred digital services for the UK Government. You will work within multidisciplinary teams to create clear, inclusive experiences that support citizens and colleagues alike. This role combines hands-on design, strong decision-making, and collaboration, using research, analytics and prototyping to shape high-quality services. As a senior practitioner, you will lead where needed, mentor others, contribute to shared design patterns, and play an active role in the DWP design community.
DWP is the UK’s largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique.
What skills, knowledge and experience will you need?
- Evidence-Led & Context-Based Design: Demonstrates the ability to lead the design of solutions grounded in user research, data, and evidence. Influences outcomes by identifying gaps in knowledge and ensuring design decisions are informed by context and insight.
- Prototyping Expertise: Extensive experience using a wide range of prototyping tools and methodologies. Provides guidance and sets best practice for prototyping to support iterative design and informed decision-making.
- Communication & Facilitation: Highly effective communicator, able to present work and articulate design rationale clearly to varied audiences. Actively listens to others' perspectives and facilitates constructive discussions to reach shared understanding.
- Accessibility & Inclusive Design: Champions inclusive design practices, with strong knowledge of WCAG 2.2 guidelines and experience designing services that meet AA accessibility standards.
- Collaboration & Design Leadership: Significant experience working in the open and actively engaging others throughout the design process. Provides advice on improving ways of working to enhance collaboration across teams. Leads and contributes to design community activities across workstreams and departmental areas.
You and your role
We are looking for an outstanding Senior Interaction Designer to help design and deliver impactful digital services for the UK Government. You will play a key role in creating accessible, user-centred experiences that support citizens, agents and DWP colleagues. Working within either the Digital Modernisation & Efficiency (DME) team or the Health and Disability team, you will collaborate closely with multidisciplinary teams, valuing shared ownership, constructive challenge and collective problem-solving over hierarchy. You will bring excellent attention to detail, a strong commitment to quality, and confidence in making design decisions that support well-assured, high-performing services.
In this role, you will demonstrate best practice in user-centred design across both digital and non-digital interactions, championing accessibility and inclusion and considering the impact of emerging technologies. You will use research and analytics to understand user needs, identify opportunities, and create effective prototypes using appropriate tools and methodologies. You will work collaboratively across teams, contribute to shared design patterns, and provide constructive feedback to other designers, adapting quickly in a fast-paced delivery environment.
As a senior practitioner, you will lead and coordinate design work where needed, support and mentor other designers, and actively contribute to the design community within DWP and across government.
Details
- Location: You will join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you.
- Hybrid Working: We work a hybrid model – you will spend some time working at home and some time collaborating face to face in a hub.
- Pay: We offer competitive pay of up to £68,205.
- Pension: You will get a brilliant civil service pension with employer contributions worth 28.97%.
- Holidays: A generous leave package starting at 26 days rising to 31 days over time, plus up to 3 extra days off a month on flexi-time and public holidays.
- Benefits: Flexible working including flexible hours; volunteering and charitable giving; diversity and inclusion initiatives; discounts and savings; interest-free loans for bike or season ticket; sports and social activities; professional development and career progression opportunities.
- Culture & Recognition: DWP has been recognised as Diversity Employer of the Year (2024) and other awards for leadership and inclusion.
Process
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs with full instructions when you click through.
- Interview: a single stage interview online.
Click apply for more information and to start your application.
Senior Interaction Designer in Burnley employer: Graphics Unlimited (Vic) Pty Ltd
Contact Detail:
Graphics Unlimited (Vic) Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Interaction Designer in Burnley
✨Tip Number 1
Network like a pro! Reach out to current or former DWP employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare your portfolio with purpose! Make sure it showcases your best work, especially projects that highlight your user-centred design skills and accessibility knowledge. Tailor it to reflect the kind of work DWP does, so they can see how you fit into their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on articulating your design rationale and decision-making processes. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DWP community and contributing to impactful digital services.
We think you need these skills to ace Senior Interaction Designer in Burnley
Some tips for your application 🫡
Showcase Your Design Skills: Make sure to highlight your experience with user-centred design and prototyping in your application. We want to see how you've used research and analytics to create accessible digital services, so don’t hold back on sharing specific examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so use simple language to explain your design rationale and how you’ve collaborated with teams in the past.
Emphasise Inclusivity: Since we’re all about accessibility and inclusive design, make sure to mention your knowledge of WCAG guidelines and any relevant projects. Show us how you’ve championed these practices in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Graphics Unlimited (Vic) Pty Ltd
✨Know Your User-Centred Design
Make sure you can articulate your approach to user-centred design. Be ready to discuss how you've used research and analytics in past projects to inform your design decisions. Highlight specific examples where your designs have improved user experiences.
✨Show Off Your Prototyping Skills
Bring along examples of your prototyping work, whether it's through tools like Figma or Sketch. Be prepared to explain your process and how you’ve iterated on designs based on feedback. This will demonstrate your hands-on experience and expertise.
✨Communicate Clearly and Effectively
Practice explaining your design rationale in a way that’s easy to understand. Think about how you can present your ideas to different audiences, from technical teams to non-designers. Good communication is key in collaborative environments.
✨Champion Accessibility
Familiarise yourself with WCAG 2.2 guidelines and be ready to discuss how you’ve implemented inclusive design practices in your previous roles. Show that you’re passionate about creating accessible digital services that cater to all users.
