Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate postnatal bookings and liaise with midwives and physiotherapists.
- Company: Join the University Hospitals Plymouth NHS Trust, a people-focused organisation.
- Benefits: Flexible working options, career development, and a supportive team environment.
- Why this job: Make a real difference in patients' lives while working in a vibrant city.
- Qualifications: Experience in healthcare administration and strong communication skills.
- Other info: Diverse applicants are encouraged; check your email for updates on your application.
The predicted salary is between 36000 - 60000 £ per year.
Co-ordinate the booking of post natal women into the peri natal clinics with the peri natal midwives and physiotherapists. Ensure women are contacted and booked within specific timeframes as indicated on the referral. Liaise with the team to ensure clinics are booked appropriately.
We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
Responsibilities
- Responsible for the booking, preparing of Peri Natal appointments for the team.
- Liaise with Midwives, Physiotherapists, medical secretaries, central records library and outpatient staff.
- Provide an efficient and reliable service in line with national targets, meeting Trust standards.
- Receive referral letters from GPs via the consultants and organise priority of action.
- Consult General Practitioners if there are discrepancies in referral letters.
- Register new patients on iPMS (Information Patient Management System), ensuring double registration does not occur.
- Regularly use the electronic referral service (eRS) system to accept/redirect/reject appointments as according to guidelines.
- Manage TAL reports received from Administration Manager and inform them of any problems or queries.
- Maintain outpatient waiting lists. Ensure that all referrals are put onto iPMS following the guidelines set out in the Trusts waiting list policy.
- Invite new patients in chronological order for clinical outpatient sessions in conjunction with clinicians booking rules.
- Book follow-up appointments that have been requested by wards/medical secretaries using the follow up waiting list.
- As required, telephone patients with urgent/last minute appointments.
- Receive and deal with confidential telephone enquiries from patients. Be able to handle patient complaints.
Gynaecology / Peri Natal Appointments Officer in Plymouth employer: Graphics Express LLC
Contact Detail:
Graphics Express LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gynaecology / Peri Natal Appointments Officer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current employees at University Hospitals Plymouth NHS Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common questions for Gynaecology and Peri Natal roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show your passion for patient care! During interviews, share specific examples of how you've made a difference in previous roles. This will help you stand out as someone who truly cares about the patients.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Gynaecology / Peri Natal Appointments Officer in Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in coordinating appointments and liaising with healthcare professionals. We want to see how your skills align with the role of Gynaecology / Peri Natal Appointments Officer!
Show Your Passion for Patient Care: In your written application, let us know why you’re passionate about providing excellent customer care and supporting post-natal women. We love seeing candidates who truly care about making a difference in patients' lives.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. We want to see your attention to detail, especially since this role involves managing sensitive patient information. Apply through our website and good luck!
How to prepare for a job interview at Graphics Express LLC
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Gynaecology / Peri Natal Appointments Officer. Familiarise yourself with the booking processes, liaising with midwives and physiotherapists, and managing patient referrals. This knowledge will help you answer questions confidently and demonstrate your commitment to patient care.
✨Showcase Your Communication Skills
Since this role involves liaising with various healthcare professionals and patients, be prepared to discuss your communication style. Think of examples where you've effectively handled enquiries or resolved issues. Highlighting your ability to maintain professionalism in sensitive situations will set you apart.
✨Demonstrate Your Organisational Skills
This position requires excellent organisational abilities, so come ready to discuss how you manage multiple tasks and prioritise effectively. Share specific examples from your past experiences where you successfully coordinated appointments or managed waiting lists, showcasing your attention to detail.
✨Emphasise Your Commitment to Patient Care
The Trust values patient care highly, so be sure to express your dedication to providing an efficient and reliable service. Prepare to discuss how you would handle patient complaints or urgent appointment requests, demonstrating your understanding of the importance of patient satisfaction in a healthcare setting.
