Patient Catering Support Manager

Overview

There is an exciting opportunity for a highly motivated and enthusiastic individual to join the Catering Management team at Derriford Hospital. The successful applicant will work alongside the Kitchen Manager to ensure that Patient Catering Services are managed in line with the catering strategy and transformation plan for Facilities across the Trust. The post holder will manage the day to day running of the catering services at ward level within the hospital, focusing on food safety and clinical/patient interaction. There may be times when there is a requirement to support the central production unit off site and the individual will be part of the Hotel Services Management team. The post-holder will work with the Catering Management team throughout the Trust to continually develop and transform the catering services, assisting with the development and implementation of patient-centred transformational plans.

Preference will be given to internal Trust staff, as well as Priority and At Risk status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

The post-holder will work alongside the Kitchen Manager to ensure that Patient Catering Services are managed in line with the catering strategy and transformation plan for Facilities across the Trust. The post holder will manage the day to day running of the catering services at ward level on site and also, when required, support the central production unit and is a part of the Hotel Services Management team. There will be a requirement to effectively interact and engage with patients, clinical and Hotel Services staff. The post holder will be required to carry out audits which will include: food safety, health & safety, patient satisfaction and waste monitoring. Audit reports and findings will be delivered to the Catering Assurance Group. The post holder will be required to report any incidents and carry out investigations regarding any health and safety or food safety incidents within the Trust. The post-holder will work with the Catering Management team throughout the Trust to continually develop and transform the catering services, assisting with the development and implementation of patient-centred transformational plans. Manage complex tasks, priorities and information and have an understanding of and commitment to equal opportunity and good working relationships. Ensure that food safety is managed within all areas of the catering operations, and to ensure that a minimum of 4 stars is achieved.

We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Responsibilities

• To manage aspects of the Trusts catering operation ensuring that costs, quality, quantity and timing of all service provision is within agreed standards and within budget.
• To maintain and monitor professional and technical standards for the catering department as agreed with the Head of Facilities ensuring that those standards meet all statutory food safety requirements and stipulated requirements of the Patient\’s Charter and Trust.
• To ensure that standards set are achieved in accordance with agreed levels and that those standards are monitored at all times.
• To ensure UHP meets full statutory compliance with all aspects of food safety legislation, promoting a positive food safety culture across the Trust.
• To manage all aspects of the Catering Department to ensure appropriate staffing, controls and systems are implemented and monitored to ensure a high-quality service is provided to all patients.
• To support with any future developments of the catering service and indicate any cost savings possibilities.
• To administer all recommendations from any audit ensuring that all aspects of the catering operation are within agreed parameters and that appropriate documentation is in place for compliance.
• To ensure all staff undertake and remain up to date with stipulated statutory training requirements ensuring that all relevant food hygiene, health and safety, fire, manual handling and other legislation is adhered to at all times and that records are kept to demonstrate this.
• To ensure that patients have a variety of choice by ensuring an appropriate level of stock available, nutritional guidelines are met, quality of service is maintained and budgeted costs are complied with, maintained or reduced.
• To assist with the development, implementation and monitoring of a comprehensive standard recipe database, which will facilitate regular alterations to patient menus that will ensure a consistency of product in terms of portion size, quality and cost.

Please see the JD&PS for further details.

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