At a Glance
- Tasks: Install, service, and maintain GPI machinery while troubleshooting electrical and mechanical issues.
- Company: Join a leading company in the packaging industry with a focus on innovation.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Travel may be required; must have a full clean driving licence.
- Why this job: Be the technical expert who makes a real difference in customer satisfaction and product development.
- Qualifications: 4+ years in equipment maintenance, with a background in industrial or mechanical engineering.
The predicted salary is between 35000 - 45000 £ per year.
Location: UK
Job Purpose: Responsible for the installation, service and maintenance of GPI machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer.
- Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary.
- Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs.
- Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues.
- As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projects.
- Provides instruction and training to customers’ staff on safety, operations, machinery maintenance and proper carton handling procedures.
- Prepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changes.
- Reports on progress of projects/assignments to all internal and external stakeholders.
- Conducts audits, evaluations and assessment of machine systems/performance results.
- Liaises with other companies/OEMs working on common projects.
Requirements:
- 4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageous.
- Technical training with graduation or education of industrial or mechanical engineering.
- Demonstrated ability to read electrical, mechanical engineering PLC and operator interface knowledge/experience.
- Intermediate level of PLC expertise preferably on Siemens TIA Portal and Step 7 platform. Must be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift/out of hours working will be required as necessary.
- Higher level of English reading, writing and speaking skills.
- Full clean driving license.
Develops positive customer relationships through customer-focused mindset, build trust. Is a self-starter, has initiative, can effectively work independently with minimal direct supervision. Effectively manages time, plans, projects and related tasks. Flexible approach to ensure timely and professional service to support customer and the internal manufacturing process.
Engineer Field Engineering in Derby employer: Graphic Packaging International
As a Service Engineer with an electrical bias, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering flexible working hours to accommodate customer needs while ensuring a healthy work-life balance. With opportunities for training and advancement, you will be part of a team that values your expertise and encourages meaningful contributions to our customers' success.
Contact Details:
Graphic Packaging International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Engineer Field Engineering in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising common technical questions related to electrical and mechanical troubleshooting. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process. The more you practice, the more confident you'll feel!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your past projects, especially those involving GPI machinery or similar equipment. We want to see your hands-on experience and problem-solving abilities, so make sure to include any relevant service reports or schematics you've worked on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Engineer Field Engineering in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with electrical and mechanical systems, and don’t forget to mention any relevant training or certifications. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your customer-focused mindset and any experience you have in building relationships.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled troubleshooting and repair challenges in the past. We love seeing candidates who can think on their feet and come up with effective solutions, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Graphic Packaging International
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical engineering knowledge, especially around PLC systems like Siemens TIA Portal. Be ready to discuss specific troubleshooting scenarios you've faced in the past and how you resolved them.
✨Show Off Your Customer Skills
Since this role involves building relationships with customers, think of examples where you've successfully managed customer expectations or resolved issues. Highlight your proactive approach and how you’ve maintained professionalism under pressure.
✨Prepare for Practical Questions
Expect questions that test your problem-solving skills. You might be asked to diagnose a hypothetical machine issue or explain how you would handle a service-related challenge. Practise articulating your thought process clearly.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to travel or work flexible hours. Companies appreciate candidates who can adapt to changing demands, so share any experiences that demonstrate your flexibility and commitment.
