At a Glance
- Tasks: Install, service, and maintain GPI machinery while troubleshooting electrical and mechanical issues.
- Company: Join a leading company in the machinery sector with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in the field.
- Other info: Dynamic role with opportunities for growth and collaboration with diverse teams.
- Why this job: Be the go-to expert solving real-world problems and making a difference for customers.
- Qualifications: Electrical or mechanical engineering background and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: UK
Reports to: Area manager / Co Ordinator
Job Purpose: Responsible for the installation, service and maintenance of GPI machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer.
Key Responsibilities:
- Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary.
- Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs.
- Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues.
- As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities.
Field Service Engineer employer: Graphic Packaging International Box Holdings
As a Field Service Engineer with us, you will join a dynamic and supportive team dedicated to innovation and excellence in the machinery sector. Our company fosters a collaborative work culture that prioritises employee development through ongoing training and career advancement opportunities, all while offering competitive benefits and a strong commitment to work-life balance. Located in the UK, we provide a unique chance to engage directly with customers, ensuring your contributions are both meaningful and impactful.
Contact Details:
Graphic Packaging International Box Holdings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the field service engineering space. They can give you insider info on the company culture and maybe even refer you for a position.
✨Tip Number 2
Prepare for the technical interview by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've tackled electrical or mechanical issues in the past.
✨Tip Number 3
Showcase your soft skills! As a Service Engineer, building relationships with customers is key. Be prepared to share how you've successfully resolved customer issues in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with electrical and mechanical systems, especially any relevant troubleshooting skills. We want to see how your background aligns with the role of a Field Service Engineer.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our Technical Service team. Be sure to mention any specific experiences that relate to customer service and machinery maintenance.
Showcase Your Problem-Solving Skills:In your application, don’t forget to include examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their ability to diagnose and resolve problems effectively, especially in a field setting.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Graphic Packaging International Box Holdings
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical and mechanical systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your expertise and problem-solving skills.
✨Showcase Your Customer Skills
Since the role involves working closely with customers, think of examples where you've successfully resolved issues or built strong relationships. Highlighting your communication skills and ability to act proactively will impress the interviewers.
✨Understand the Company’s Products
Familiarise yourself with the GPI machinery and any recent developments in their technology. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its products.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role, team dynamics, or future projects. This shows that you're engaged and eager to contribute, plus it gives you a chance to assess if the company is the right fit for you.
