Field Service Engineer in Derby

Field Service Engineer in Derby

Derby Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Install, service, and maintain GPI machinery while troubleshooting electrical and mechanical issues.
  • Company: Join a leading company in the machinery industry with a focus on innovation.
  • Benefits: Competitive salary, travel opportunities, and hands-on experience in the field.
  • Other info: Dynamic role with opportunities for growth and collaboration with diverse teams.
  • Why this job: Be the go-to expert, solving real-world problems and making a difference for customers.
  • Qualifications: Electrical or mechanical engineering background and strong problem-solving skills.

The predicted salary is between 35000 - 45000 £ per year.

Location: UK

Reports to: Area manager / Co Ordinator

Job Purpose: Responsible for the installation, service and maintenance of GPI machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer.

Key Responsibilities:

  • Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary.
  • Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs.
  • Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues.
  • As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities.

Field Service Engineer in Derby employer: Graphic Packaging International Box Holdings

As a Field Service Engineer with us, you will join a dynamic and supportive team dedicated to innovation and excellence in the machinery sector. Our company fosters a collaborative work culture that prioritises employee development, offering extensive training and growth opportunities to enhance your technical skills. Located in the UK, we provide a stimulating environment where your contributions directly impact customer satisfaction and business success, making it a truly rewarding place to advance your career.

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Contact Details:

Graphic Packaging International Box Holdings Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer in Derby

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to showcase your knowledge about GPI machinery and how you can contribute to their team.

Tip Number 3

Show off your troubleshooting skills! Be ready to discuss specific examples of how you've tackled electrical or mechanical issues in the past. We love hearing about real-life experiences that demonstrate your expertise.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our Technical Service team.

We think you need these skills to ace Field Service Engineer in Derby

Electrical Troubleshooting
Mechanical Troubleshooting
Controls Diagnosis
Field Upgrades
Specification Development
Debugging
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with electrical and mechanical troubleshooting. We want to see how your skills match up with the key responsibilities listed in the job description.

Showcase Your Problem-Solving Skills:In your cover letter, give us examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems effectively!

Be Professional Yet Personable:While we appreciate a professional tone, don’t be afraid to let your personality shine through. Building relationships with customers is key, so show us you can connect with people!

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!

How to prepare for a job interview at Graphic Packaging International Box Holdings

Know Your Stuff

Make sure you brush up on your technical knowledge related to electrical and mechanical systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your expertise and problem-solving skills.

Showcase Your Customer Skills

Since the role involves working closely with customers, think of examples where you've successfully resolved issues or built strong relationships. Highlighting your communication skills and ability to act proactively will impress the interviewers.

Understand the Company’s Machinery

Familiarise yourself with the types of GPI machinery the company uses. If possible, research any recent developments or upgrades they’ve made. This shows your genuine interest in the role and helps you speak confidently about how you can contribute.

Ask Insightful Questions

Prepare a few thoughtful questions about the team dynamics, ongoing projects, or future challenges the company faces. This not only demonstrates your enthusiasm for the position but also gives you a clearer picture of what to expect if you join the team.