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- Tasks: Lead clinical trials and engage with customers to ensure compliance and success.
- Company: Join Graphene Trace, a cutting-edge startup revolutionising pressure ulcer prevention with AI and printed electronics.
- Benefits: Enjoy a competitive salary, private health insurance, gym membership, and growth opportunities.
- Why this job: Make a real impact in healthcare while working in a collaborative and innovative environment.
- Qualifications: 2+ years in clinical trials, excellent communication skills, and a technical background in medical research.
- Other info: Hybrid work options available for the right candidate; potential for senior leadership roles.
The predicted salary is between 34000 - 42000 £ per year.
Graphene Trace is a pioneering medical technology startup dedicated to preventing pressure ulcers by continuous and automated pressure mapping. Our mission is to make preventative technology smarter and more accessible using printed electronics & AI.
We are seeking a passionate and personable Clinical Trials & Customer Engagement Lead to help bring our solution to market. In this role, you will be pivotal in managing and coordinating clinical usability trials, engaging directly with customers & ensuring compliance with medical device regulations. This role offers the opportunity to have real impact on the success of our startup; you will be given trust, ownership and the chance to make a lasting impact in a collaborative and forward-thinking environment.
Key Responsibilities:
- Lead the setup and coordination of clinical usability trials, from participant engagement & recruitment to data analysis & reporting
- Implement CRM systems to track communications, trial progress & participant data
- Oversee medical device compliance with standards & testing
- Directly engage with a diverse customer base, including wheelchair users, healthcare providers, care homes, and distributors
Essential Skills:
- 2+ years’ proven experience in clinical trials
- Excellent customer engagement & relationship-building skills
- Proficient in CRM (or CTMS) systems for clinical trial management
- Technical background in clinical, medical research, or similar
- Strong written & verbal communication
- Personable & approachable
Desirable Skills:
- Clinical trial planning experience
- Proactive by nature with a track record of spotting opportunities & taking initiative
- Experience working with wheelchair users, pressure care, or related fields
- Solid understanding of quantitative evaluation & structured data collection
- Project management
Our Offer to You:
- Competitive Salary: £40k - £42k + equity/share options
- Comprehensive Private Health Insurance, including Optical & Dental cover
- Gym Membership & Cycle2Work Scheme
- Unlimited opportunity for growth and Continual Professional Development (CPD)
- Supportive and inclusive workplace culture focused on innovation and teamwork
- Clear pathways for career progression & a potential senior leadership position
- Hybrid work considered for the right candidate, the team work on-site most days
Locations
Clinical Trials & Customer Engagement Lead employer: Graphene Trace
Contact Detail:
Graphene Trace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Trials & Customer Engagement Lead
✨Tip Number 1
Familiarise yourself with the latest trends in clinical trials and medical technology. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the medical technology and clinical trials sectors. Attend relevant conferences or webinars, and connect with people on platforms like LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of your experience in managing clinical trials and engaging with customers. Highlight any successful projects where you made a significant impact, as this will showcase your capability for the role.
✨Tip Number 4
Research Graphene Trace thoroughly. Understand their mission, values, and products so you can tailor your conversations and show how your skills align with their goals during the interview process.
We think you need these skills to ace Clinical Trials & Customer Engagement Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clinical trials and customer engagement. Use specific examples that demonstrate your skills in managing trials and engaging with diverse customer bases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for medical technology and your understanding of the role. Mention how your background aligns with Graphene Trace's mission and how you can contribute to their success.
Highlight Relevant Skills: In your application, emphasise your proficiency in CRM systems and your experience with compliance in medical device regulations. Provide concrete examples of how you've successfully implemented these in past roles.
Showcase Your Communication Skills: Since strong written and verbal communication is essential for this role, ensure your application is well-structured and free of errors. Consider including a brief example of a successful customer engagement or trial management experience.
How to prepare for a job interview at Graphene Trace
✨Understand the Company and Its Mission
Before the interview, take some time to research Graphene Trace and its mission to prevent pressure ulcers. Familiarise yourself with their technology and how it integrates AI and printed electronics. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Highlight Relevant Experience
Make sure to emphasise your 2+ years of experience in clinical trials during the interview. Be prepared to discuss specific projects you've managed, particularly those involving customer engagement or compliance with medical device regulations. Use concrete examples to illustrate your skills and achievements.
✨Demonstrate Your Communication Skills
As the role requires excellent written and verbal communication, practice articulating your thoughts clearly and confidently. You might be asked to explain complex concepts simply, so think about how you can convey technical information in an approachable manner, especially when discussing your experience with diverse customer bases.
✨Show Your Proactive Nature
The job description mentions a proactive approach and spotting opportunities. Prepare examples from your past work where you took initiative or identified areas for improvement. This will demonstrate that you are not just a follower but someone who can lead and innovate within the team.
