Lab Support Engineer (Linux & Windows)

Lab Support Engineer (Linux & Windows)

Full-Time 40000 - 50000 € / year (est.) No home office possible
graphcore

At a Glance

  • Tasks: Support internal teams and external partners in our cutting-edge Hardware Labs.
  • Company: Join Graphcore, a leader in AI compute backed by SoftBank.
  • Benefits: Flexible work environment, inclusive culture, and opportunities for growth.
  • Other info: Dynamic workplace with a commitment to diversity and inclusion.
  • Why this job: Be part of a revolutionary team shaping the future of artificial intelligence.
  • Qualifications: Experience with Linux and Windows systems, strong problem-solving skills.

The predicted salary is between 40000 - 50000 € per year.

At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacentre scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

As a Lab Support Engineer at Graphcore, you’ll play a key role in keeping our people and systems running efficiently. You’ll provide day‑to‑day support to internal customers and external collaborators in on‑prem Hardware Labs and Silicon development projects in hybrid Linux.

We’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Lab Support Engineer (Linux & Windows) employer: graphcore

Graphcore is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among top-tier professionals in the AI compute field. With a commitment to inclusivity and employee growth, we provide ample opportunities for personal and professional development, all while being part of the expansive SoftBank AI ecosystem. Our flexible approach ensures that every team member can thrive in a supportive environment, making a meaningful impact on the future of artificial intelligence.

graphcore

Contact Detail:

graphcore Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Lab Support Engineer (Linux & Windows)

Tip Number 1

Network like a pro! Reach out to current employees at Graphcore on LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 2

Prepare for the interview by diving deep into Graphcore’s tech. Familiarise yourself with their AI compute stack and be ready to discuss how your skills in Linux and Windows can contribute to their projects. Show them you’re not just another candidate!

Tip Number 3

Practice makes perfect! Set up mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Lab Support Engineer (Linux & Windows)

Linux
Windows
Hardware Support
Silicon Development
Customer Support
Problem-Solving Skills
Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Lab Support Engineer role. Highlight your experience with Linux and Windows, and any relevant projects you've worked on. We want to see how your skills align with what we do at Graphcore!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how you can contribute to our team. Keep it concise but engaging – we love a good story!

Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of challenges you've faced in previous roles and how you tackled them. We’re all about finding solutions at Graphcore!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at graphcore

Know Your Tech Inside Out

As a Lab Support Engineer, you'll need to be well-versed in both Linux and Windows systems. Brush up on your technical knowledge and be ready to discuss specific tools and technologies you’ve used. Prepare examples of how you've solved problems in these environments.

Understand Graphcore's Vision

Familiarise yourself with Graphcore’s mission and the AI compute landscape. Knowing how your role fits into their broader goals will show your enthusiasm and commitment. Be prepared to discuss how you can contribute to their projects and culture.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think of past experiences where you had to troubleshoot issues or support users effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Show Your Collaborative Spirit

Graphcore values teamwork and collaboration. Be ready to share examples of how you've worked with others in previous roles. Highlight your communication skills and your ability to adapt to different team dynamics, especially in a hybrid work environment.