Lead Atlassian Cloud Platform Engineer New Bristol, UK

At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacentre scale. As part of the SoftBank Group, backed by significant long‑term investment, we are delivering key technology into the fast‑growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

Job Summary

We are seeking a highly experienced Lead Atlassian Cloud Platform Engineer to own our Atlassian Cloud ecosystem. This includes multiple sites and environments used for cross‑company collaboration. This role is responsible for maintaining the architectural integrity, security stance, and scalable expansion of the Atlassian platform. An important part of this position involves creating and managing a configuration‑as‑code environment. In this setup, platform settings are handled via APIs, pipelines, and source control instead of manual management, which guarantees consistency, traceability, and adherence across all locations. You will serve as the primary platform owner, setting standards, ensuring governance, and promoting self‑service features that help teams work efficiently while keeping security and configuration intact. Collaborating with Project Managers, engineering teams, and partners, you will build scalable workflows. You will also guide platform growth and ensure the Atlassian environment adapts to the organisation’s changing requirements. This role begins with an active role that includes daily support, configuration, and onboarding efforts. At the same time, it involves growing the Atlassian platform team and setting up scalable processes.

The Team

You’ll be joining a multi‑disciplinary team with strong technical skills and a very encouraging culture. We work closely together, regularly share knowledge, and your skills will make a direct impact on our business. It’s an exciting and pivotal moment for us right now, with plenty of new projects ahead. If you're looking to solve interesting problems and see your work deliver real‑world results, this is the team for you!

Responsibilities and Duties

• Manage and maintain multiple Atlassian Cloud sites, ensuring secure collaboration spaces that span different companies.
• Act as the authoritative decision‑maker for Atlassian configuration, preventing configuration drift and ensuring architectural consistency in all builds.
• Define and enforce governance standards aligned with audit, compliance, and security requirements.
• Establish and maintain a configuration‑as‑code operating model, ensuring all configuration is provisioned and managed through source control, APIs, and CI/CD pipelines.
• Build and maintain automated identity and access provisioning, coordinated with Azure AD (or equivalent), ensuring access follows established rules and is auditable.
• Lead automation efforts for project provisioning, workflows, permissions, and scheme management.
• Develop and evolve self‑service capabilities to standardise project setup and reduce administrative overhead.
• Define and maintain best‑practice configuration patterns across Jira and Confluence.
• Ensure secure separation of internal and third‑party collaboration environments, with awareness of data governance, export controls, and security boundaries.
• Conduct Root Cause Analysis (RCA) on platform and workflow issues and implement preventative improvements.
• Act as the final point of contact for complex Atlassian issues and provide enterprise‑level support.
• Deliver professional advice to Project Managers and engineering teams across diverse workflows and delivery models.
• Provide direct assistance when needed, including collaborating with Project Managers and teams to set up projects and workflows, ensuring they align with platform standards and governance.
• Coordinate identity and access integrations and drive automation of administrative processes through scripting and tooling.
• Build, mentor, and grow the Atlassian platform team, defining clear roles, responsibilities, and methods of collaboration.
• Proactively identify improvement opportunities and drive solutions.

Candidate Profile

• Extensive experience coordinating Atlassian Enterprise Cloud.
• Proven experience operating as a lead or primary Atlassian platform owner.
• Demonstrated experience implementing configuration‑as‑code approaches for SaaS platforms.
• Experience automating project configuration and enforcing standardisation at scale.
• Strong understanding of access control based on user identity and automated provisioning models.
• Experience connecting Atlassian with Azure AD (or a similar IdP).
• Experience working in audit‑controlled or governance‑heavy environments.
• Experience crafting secure multi‑tenant or cross‑company collaboration environments.
• Solid understanding of data governance, security boundaries, and compliance considerations.
• Proficient scripting abilities (e.g. PowerShell, Python, Go) and familiarity with CI/CD pipelines.
• Strong collaborator management and consultancy skills.
• Proven ability to operate independently, set direction, and deliver outcomes.
• Experience building internal self‑service platforms.
• Familiarity with DevOps tooling and infrastructure‑as‑code concepts.
• Experience defining enterprise‑wide workflow standards.

We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.