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- Tasks: Provide technical support for hardware labs in Linux and Windows environments.
- Company: Join Graphcore, a leader in AI technology with an inclusive culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team.
- Why this job: Make a real impact in the fast-evolving field of AI technology.
- Qualifications: Strong problem-solving skills and commitment to customer service.
The predicted salary is between 40000 - 50000 £ per year.
Graphcore is seeking a Lab Support Engineer to ensure efficient operations in their Bristol office. The role involves providing technical support for on-premises hardware labs in both Linux and Windows environments, managing servers, and troubleshooting issues.
Ideal candidates will possess strong problem-solving skills and a commitment to excellent customer service. The position offers an inclusive workplace culture and the chance to impact the fast-evolving field of AI technology.
AI Compute Lab Engineer - Hybrid Linux/Windows Support in Bristol employer: graphcore
Contact Detail:
graphcore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Compute Lab Engineer - Hybrid Linux/Windows Support in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at Graphcore on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills! If you have experience with Linux and Windows support, prepare some examples of how you've solved problems in the past. We want to hear about your troubleshooting triumphs!
✨Tip Number 3
Be ready for technical questions! Brush up on your knowledge of server management and hardware labs. We recommend practising common scenarios that might come up during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace AI Compute Lab Engineer - Hybrid Linux/Windows Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Linux and Windows environments. We want to see how your skills align with the role, so don’t be shy about showcasing your technical support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AI technology and how your problem-solving skills can contribute to our team. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since this role involves providing excellent customer service, include examples of how you've successfully supported users in the past. We love to see candidates who genuinely care about helping others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at graphcore
✨Know Your Tech Inside Out
Make sure you brush up on both Linux and Windows environments. Familiarise yourself with common issues that arise in hardware labs and be ready to discuss how you've tackled similar problems in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and troubleshooting abilities.
✨Emphasise Customer Service
Since the role involves providing support, be ready to talk about your approach to customer service. Share experiences where you went above and beyond to help a colleague or client, demonstrating your commitment to excellent service.
✨Research Graphcore's Culture
Take some time to understand Graphcore's workplace culture and values. Be prepared to discuss how your personal values align with theirs, and think about how you can contribute to their inclusive environment.