At a Glance
- Tasks: Support HR functions and provide top-notch customer service throughout the employee lifecycle.
- Company: Join the BBC's dynamic People Services team with a focus on collaboration.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Flexible work environment with a focus on teamwork and individual responsibility.
- Why this job: Gain valuable experience in HR while making a difference for candidates and employees.
- Qualifications: Strong organisational skills and customer service experience are essential.
The predicted salary is between 24650 - 25500 £ per year.
Purpose of the Role
We're looking for a highly organised and customer-focused People Services Administrator to join our multi-skilled People Services team.
Purpose of the Role
We're looking for a highly organised and customer-focused People Services Administrator to join our multi-skilled People Services team.
The People Services Administrator provides administrative support across multiple People Services functions, including HR Services, Onboarding and Resourcing Administration.
The role is responsible for delivering accurate, timely and customer-focused support throughout the employee lifecycle, ensuring compliance with BBC policies, procedures and service standards.
Working within a shared service environment, the postholder will work flexibly across teams to support changing business priorities, workload demands and customer needs.
The role requires strong attention to detail, effective stakeholder communication and the ability to manage a varied workload across multiple People Services processes.
This is an exciting opportunity to develop experience across a broad range of People activities while supporting candidates, employees and hiring managers throughout their journey with the BBC.
Essential Criteria
- YOUR SKILLS AND EXPERIENCE
- Experience providing administrative support within a busy customer-focused environment.
- Excellent attention to detail and commitment to accuracy.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- Strong customer service skills and the ability to build effective stakeholder relationships.
- Ability to work effectively as part of a team while managing individual responsibilities.
- Experience using business systems and maintaining accurate records.
- A flexible approach and willingness to work across multiple People Services activities.
Desirable criteria
- Previous experience within HR, recruitment, onboarding or shared services administration.
- Experience coordinating interviews and supporting recruitment activity.
- Experience administering Right to Work or compliance-related processes.
- Experience supporting onboarding and pre-employment screening activities.
- Knowledge of employee lifecycle processes.
- Experience using SAP, Success Factors or similar HR systems.
- JOB DETAILS
- Job Band: A
- Department: People Services
PROPOSED SALARY RANGE: £24,650 - £25,500 depending on relevant skills, knowledge and experience.
The expected salary range for this role reflects internal benchmarking and external market insights.
We operate a hybrid working model, with the team typically attending the office on Wednesdays and Thursdays.
There may be occasions where additional office attendance is required to support training, team activities or business need.
Interview dates: 7th - 11th September
We are working towards a start date of beginning of October.
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