Service & Client Support Advisor (Hybrid)

Service & Client Support Advisor (Hybrid)

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Grapevine | IT & Comms

At a Glance

  • Tasks: Provide top-notch phone and email support to clients while assisting the sales team.
  • Company: Grapevine, a dynamic IT & Comms company in Poole.
  • Benefits: Enjoy 25 days holiday and potential profit-sharing through employee ownership.
  • Other info: Join a supportive team in a hybrid work environment.
  • Why this job: Be a key contact for clients and make a real difference in their experience.
  • Qualifications: Strong communication skills and experience with Microsoft tools required.

The predicted salary is between 25000 - 32000 Β£ per year.

Grapevine | IT & Comms in Poole is recruiting a Service Support Advisor to provide phone and email support to clients. This full-time, permanent position involves serving as a key point of contact for customer enquiries and assisting the sales team with processing and administration.

The ideal candidate will possess:

  • Strong communication skills
  • A good standard of literacy and numeracy
  • Experience with Microsoft tools

Benefits include 25 days holiday and potential for profit-sharing through employee ownership.

Service & Client Support Advisor (Hybrid) employer: Grapevine | IT & Comms

Grapevine offers a dynamic work environment in Poole, where employees are valued and encouraged to grow. With a strong emphasis on work-life balance, generous benefits such as 25 days of holiday, and the unique opportunity for profit-sharing through employee ownership, we foster a culture of collaboration and support. Join us to be part of a team that prioritises your development and well-being while making a meaningful impact in the IT and communications sector.

Grapevine | IT & Comms

Contact Details:

Grapevine | IT & Comms Recruitment Team

We think you need these skills to ace Service & Client Support Advisor (Hybrid)

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Empathy