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- Tasks: Manage daily operations, assist patients, and ensure smooth front desk coordination.
- Company: Join a supportive medical practice focused on excellent patient care.
- Benefits: Gain valuable experience, develop customer service skills, and work in a dynamic environment.
- Why this job: Be the friendly face of our practice and make a difference in patients' lives.
- Qualifications: High school diploma and customer service experience, preferably in healthcare.
- Other info: Opportunity to grow and learn in a fast-paced medical setting.
The predicted salary is between 24000 - 30000 £ per year.
Facilitate the day to day management of the practice operations. Coordination and management of daily tasks for staff members; practices excellent customer service and schedules patients according to established office procedures. Answers telephone by the third ring as needed. Obtains pertinent patient information for check in and check out process. Maintains patient information in Misys/Meditech system. Greet patients and visitors; determines their needs and directs them accordingly. Acts as a patient liaison as needed to direct flow for the centre and assists patients with documentation as needed. Reviews all information sheets and forms for consistency. Maintains a neat and orderly front desk area ensuring all supplies are stocked and maintained daily. Maintains referral records and facilitates referrals to and from the practice. Other duties as assigned by Director.
MINIMUM QUALIFICATIONS:
- High school graduate with a combination of at least one year of experience in customer service, preferably in a medical office setting.
- Typing and computer skills: ability to operate any office equipment.
- Knowledge of multi-line telephone system.
- Knowledge of cashiering.
- Ability to follow medical staff instructions.
- Ability to stay calm in emergencies.
- Good communication, written and organisational skills.
- Ability to deal with multiple tasks at a time and prioritise accordingly.
- Able to adapt and incorporate new tasks presented.
- Able to contribute new ideas and solutions to problems.
- Ability to deal with the public in a professional manner and maintain good relationships with the Centre's personnel and staff physicians.
- Ability to maintain patient confidentiality.
Office Coordinator in Oxford employer: Granville Health
Contact Detail:
Granville Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field and let them know you're on the hunt for an Office Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your customer service skills and how you handle multiple tasks – just like you would in a busy medical office.
✨Tip Number 3
Be proactive! If you see a job listing that catches your eye, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Stay organised! Keep track of all the jobs you've applied for and any follow-ups you need to do. This will help you manage your time effectively and ensure you don’t miss out on any opportunities.
We think you need these skills to ace Office Coordinator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in a medical office setting. We want to see how your skills match the role of Office Coordinator, so don’t be shy about showcasing relevant tasks you've handled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your passion for providing excellent patient care.
Show Off Your Organisational Skills: As an Office Coordinator, you'll need to juggle multiple tasks. In your application, give examples of how you've successfully managed various responsibilities in the past. This will help us see your ability to prioritise and stay calm under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Granville Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Coordinator position. Familiarise yourself with the daily tasks mentioned in the job description, like patient scheduling and managing office supplies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about situations where you had to stay calm under pressure or handle multiple tasks simultaneously, as these are key skills for the job.
✨Practice Common Interview Questions
Anticipate questions related to your experience in a medical office setting and your ability to manage various tasks. Practising answers to questions like 'How do you prioritise tasks?' or 'Can you describe a time you dealt with a difficult patient?' will help you feel more confident during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the practice operations and team dynamics. Asking about their expectations for the Office Coordinator role or how they handle patient referrals shows that you're engaged and serious about contributing to their team.