Rising Stars: Operations Manager In Training - Harrogate
Rising Stars: Operations Manager In Training - Harrogate

Rising Stars: Operations Manager In Training - Harrogate

Harrogate Full-Time 19995 - 23995 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an Operations Manager in Training, gaining hands-on experience in luxury hospitality.
  • Company: Grantley Hall is a prestigious five-star hotel known for its luxury and service excellence.
  • Benefits: Enjoy 31 days holiday, free meals, discounts, and access to wellness support.
  • Why this job: This role offers growth opportunities, mentorship, and a chance to shape your hospitality career.
  • Qualifications: Passion for hospitality and some industry experience preferred but not essential.
  • Other info: Participate in fun team events and enjoy a supportive work environment.

The predicted salary is between 19995 - 23995 £ per year.

RISING STARS: OPERATIONS MANAGER IN TRAINING – Harrogate
RISING STARS: OPERATIONS MANAGER IN TRAINING

Full Time

23,995 per annum plus monthly service charge, typically 2,400 annually

37.5 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Overview

Rising Stars: Creating Future Hospitality Operations Managers
Unlocking the potential in future hospitality Rising Stars, through hands-on operations experience in our prestigious hotel management programme.

Entry Requirements

• Possess a genuine passion and hunger to develop within the luxury hospitality industry.
• Proficient in the English language.
• Eligible to work in the UK.
• Have 12 months related industry experience gained via previous work placement or employment advantageous but not essential.
• Hospitality Degree advantageous but not essential.

Key Responsibilities

• Become a member of the team within your given department, follow the direction and guidance of the HOD and attend all meetings relevant to your programme
• Complete the online training courses assigned for each department
• Attend a quarterly meeting with your Executive Mentor
• Complete a key hotel project authorised by General Manager following a project pitch.
• Take part in developmental workshops
• Attend Graduation and Celebration event at the end of programme.
• Desired outcome would be that you are retained by Grantley Hall and are offered a suitable permanent position.
• You will receive regular performance reviews to ensure you are being empowered and given on-going feedback to help you grow and develop.

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

  • A monthly service charge – typically £2,400 annually
  • 31 days holiday increasing to 33 days with length of service
  • Access to earnings before payday (Wagestream)
  • Free parking
  • Complimentary meals when on duty
  • Discounted modern and spacious live-in accommodation
  • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
  • Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
  • Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
  • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
  • Discounted hotel stays with Pride of Britain hotels
  • Complimentary bespoke uniform and annual shoe allowance
  • Free sight tests for those eligible
  • Onsite Team Gym with professional induction
  • Refer a Friend Scheme where you can earn up to £1000
  • 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
  • Grantley Academy to support your development
  • Annual paid volunteering days

Rising Stars: Operations Manager In Training - Harrogate employer: Grantley Hall

Grantley Hall is an exceptional employer, offering a unique opportunity for aspiring hospitality professionals to thrive in a luxurious environment. With a strong commitment to employee development through the Rising Stars programme, team members benefit from hands-on experience, regular performance reviews, and a wealth of perks including generous holiday allowances, wellness activities, and exclusive discounts. Located in the picturesque North Yorkshire countryside, Grantley Hall not only provides a stunning workplace but also fosters a vibrant and supportive work culture that celebrates success and personal growth.
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Contact Detail:

Grantley Hall Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rising Stars: Operations Manager In Training - Harrogate

✨Tip Number 1

Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury hospitality and service excellence will help you align your passion with their mission during interviews.

✨Tip Number 2

Network with current or former employees of Grantley Hall. Engaging with them can provide insider insights about the company culture and expectations, which can be invaluable in your application process.

✨Tip Number 3

Prepare to discuss your previous experiences in hospitality, even if they are not extensive. Highlight any relevant skills or situations where you demonstrated a passion for customer service and teamwork.

✨Tip Number 4

Show enthusiasm for continuous learning and development. Since this role is part of a management training programme, expressing your eagerness to grow within the luxury hospitality sector will make you stand out.

We think you need these skills to ace Rising Stars: Operations Manager In Training - Harrogate

Passion for Luxury Hospitality
Strong Communication Skills
Team Collaboration
Project Management
Adaptability
Customer Service Orientation
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Follow Direction
Proficiency in English
Basic Financial Acumen
Initiative and Proactivity
Learning Agility

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Operations Manager in Training position. Highlight your passion for the luxury hospitality industry in your application.

Tailor Your CV: Customise your CV to reflect relevant experience, skills, and qualifications that align with the role. Emphasise any previous work placements or employment in hospitality, even if they are not essential.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Grantley Hall that attract you and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Grantley Hall

✨Show Your Passion for Hospitality

Make sure to express your genuine passion for the luxury hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent service.

✨Research Grantley Hall

Familiarise yourself with Grantley Hall's history, values, and unique offerings. Understanding what sets this five-star property apart will help you tailor your responses and demonstrate your interest in becoming part of their team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle real-life situations in a hospitality setting. Think of examples from your past experiences where you successfully managed challenges or improved customer satisfaction.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the training programme, mentorship opportunities, or the company culture. This shows your eagerness to learn and grow within the organisation.

Rising Stars: Operations Manager In Training - Harrogate
Grantley Hall

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  • Rising Stars: Operations Manager In Training - Harrogate

    Harrogate
    Full-Time
    19995 - 23995 £ / year (est.)

    Application deadline: 2027-08-04

  • G

    Grantley Hall

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