Restaurant Waiter - Harrogate

RESTAURANT WAITER – Harrogate RESTAURANT WAITER Various Hours 11.50 per hour plus monthly service charge, typically 2,400 annually Various Hours Available Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Purpose of the Role We have fantastic opportunities to work in our food and beverage outlets ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests. Delivering the concept and ethos to the required five star standards Be able to competently maintain the operation of the restaurant and bars during service To inspire and motivate your peers to deliver outstanding customer service Responsible for cash and stock security Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest Carry out the set up and breakdown of the restaurant About You Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided Be presentable, personable with outstanding customer service skills To go above and beyond with all guests whilst supporting fellow team members with respect Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge – typically £2,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Wagestream) Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more… Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’ Grantley Academy to support your development Annual paid volunteering days