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- Tasks: Deliver exceptional service and maintain smooth restaurant operations.
- Company: The Grantley Arms is a historic gastropub in North Yorkshire, blending tradition with modern dining.
- Benefits: Enjoy 31 days holiday, free meals, discounts, and wellness activities.
- Why this job: Join a vibrant team in a beautiful setting, celebrating success and personal growth.
- Qualifications: No experience needed; just bring your passion for hospitality and teamwork.
- Other info: Access to exclusive employee benefits and opportunities for development.
The Grantley Arms
Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment.
Purpose of the Role
We have fantastic opportunities to work in our new country inn and restaurant ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests.
- Delivering the concept and ethos to the required five star standards
- Be able to competently maintain the operation of the restaurant and bars during service
- To inspire and motivate your peers to deliver outstanding customer service
- Responsible for cash and stock security
- Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest
- Carry out the set up and breakdown of the restaurant
About You
- Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality
- Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided
- Be presentable, personable with outstanding customer service skills
- To go above and beyond with all guests whilst supporting fellow team members with respect
Benefits
Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge – typically £2,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Wagestream)
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
- Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to £1000
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
- Grantley Academy to support your development
- Annual paid volunteering days
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RESTAURANT WAITER - GRANTLEY ARMS employer: Grantley Hall
Contact Detail:
Grantley Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT WAITER - GRANTLEY ARMS
✨Tip Number 1
Familiarise yourself with the menu and local ingredients used at The Grantley Arms. Being able to discuss the dishes passionately will impress your potential employers and show your commitment to providing excellent service.
✨Tip Number 2
Demonstrate your understanding of high-volume service environments. Share specific examples from your past experiences where you successfully managed busy shifts, as this will highlight your ability to thrive in a fast-paced setting.
✨Tip Number 3
Showcase your teamwork skills during the interview. Discuss how you've supported colleagues in previous roles, as this aligns with the ethos of delivering outstanding customer service together.
✨Tip Number 4
Express your enthusiasm for Yorkshire hospitality. Share personal anecdotes or experiences that reflect your passion for the region and its culture, which can resonate well with the values of The Grantley Arms.
We think you need these skills to ace RESTAURANT WAITER - GRANTLEY ARMS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Waiter position at The Grantley Arms. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Yorkshire's authentic service. Mention any previous experience in upscale restaurants and how it aligns with the ethos of The Grantley Arms.
Highlight Relevant Experience: In your CV, emphasise any previous roles in the hospitality industry, particularly in high-volume settings. Include specific examples of how you delivered outstanding customer service and contributed to a team environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Grantley Hall
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at The Grantley Arms. Being able to passionately describe dishes and recommend pairings will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for customers. Highlighting your ability to deliver outstanding service will align with the restaurant's ethos of authentic Yorkshire hospitality.
✨Showcase Team Spirit
As a waiter, teamwork is crucial. Be ready to discuss how you’ve supported your colleagues in past roles and how you can contribute to a positive team environment at The Grantley Arms.
✨Dress to Impress
Make sure to present yourself well for the interview. A smart appearance reflects your professionalism and respect for the establishment, which is key in the hospitality industry.
