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- Tasks: Join our team to learn and manage luxury hospitality operations.
- Company: Grantley Hall is a prestigious five-star hotel in North Yorkshire.
- Benefits: Enjoy competitive pay, generous holiday, and exclusive discounts.
- Why this job: Kickstart your career in luxury hospitality with hands-on experience and mentorship.
- Qualifications: Passion for hospitality; experience preferred but not essential.
- Other info: Potential for permanent position upon successful completion of the programme.
The predicted salary is between 19995 - 23995 £ per year.
HOSPITALITY OPERATIONS MANAGER IN TRAINING – Harrogate
HOSPITALITY OPERATIONS MANAGER IN TRAINING
Full Time
23,995 per annum plus monthly service charge, typically 2,400 annually
37.5 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Overview
Rising Stars: Creating Future Hospitality Operations Managers
Unlocking the potential in future hospitality Rising Stars, through hands-on operations experience in our prestigious hotel management programme.
Entry Requirements
• Possess a genuine passion and hunger to develop within the luxury hospitality industry.
• Proficient in the English language.
• Eligible to work in the UK.
• Have 12 months related industry experience gained via previous work placement or employment advantageous but not essential.
• Hospitality Degree advantageous but not essential.
Key Responsibilities
• Become a member of the team within your given department, follow the direction and guidance of the HOD and attend all meetings relevant to your programme
• Complete the online training courses assigned for each department
• Attend a quarterly meeting with your Executive Mentor
• Complete a key hotel project authorised by General Manager following a project pitch.
• Take part in developmental workshops
• Attend Graduation and Celebration event at the end of programme.
• Desired outcome would be that you are retained by Grantley Hall and are offered a suitable permanent position.
• You will receive regular performance reviews to ensure you are being empowered and given on-going feedback to help you grow and develop.
Please note, if you are successful in progressing to the next stage of the process, the next stage is an in person assessment centre at Grantley Hall.
Benefits
Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge – typically £2,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Wagestream)
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
- Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to £1000
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
- Grantley Academy to support your development
- Annual paid volunteering days
Hospitality Operations Manager In Training - Harrogate employer: Grantley Hall
Contact Detail:
Grantley Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operations Manager In Training - Harrogate
✨Tip Number 1
Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury and service excellence will help you align your passion for hospitality with their mission during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. Attend industry events or join relevant online forums to connect with potential mentors or colleagues who can provide insights into the role.
✨Tip Number 3
Prepare for the in-person assessment centre by practising common hospitality scenarios. Role-playing situations like guest interactions or team management can boost your confidence and showcase your problem-solving skills.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the luxury hospitality sector. Be ready to discuss how you plan to contribute to Grantley Hall's success and your long-term career aspirations in hospitality during your interviews.
We think you need these skills to ace Hospitality Operations Manager In Training - Harrogate
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your genuine passion for the luxury hospitality industry. Share any relevant experiences or motivations that highlight why you want to develop in this field.
Tailor Your CV: Customise your CV to reflect your experience and skills that align with the role of Hospitality Operations Manager in Training. Highlight any previous roles in hospitality, even if they were not directly managerial, to showcase your understanding of the industry.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for Grantley Hall specifically. Mention their achievements and how you can contribute to their continued success.
Prepare for the Assessment Centre: If you progress to the next stage, be ready for the in-person assessment centre. Research common interview questions for hospitality roles and prepare examples from your past experiences that demonstrate your skills and adaptability.
How to prepare for a job interview at Grantley Hall
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the luxury hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent service.
✨Research Grantley Hall
Familiarise yourself with Grantley Hall's history, values, and unique offerings. Understanding what sets this five-star property apart will help you answer questions more effectively and demonstrate your interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations in a hospitality setting. Think of examples from your past experiences where you successfully managed difficult situations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training programme, opportunities for growth, or the team culture at Grantley Hall. This shows your eagerness to learn and engage with the company.
