Head Sommelier - Harrogate. Job in Harrogate Education & Training Jobs

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Responsible for ordering and stocking of all the bars and restaurants including our pan-asian, modern dining and Michelin-Star restaurants and their associated cellars.
• Ensuring all bars and restaurants areas are properly stocked and set up ready for service.
• Making sure an effective wine and beverage service is being executed across the restaurants at all times.
• Ensuring all wine and drinks list kept up to date and are reflecting in the EPOS system.
• Direct and plan the daily wine tasting sessions, along with other team members.
• During service, be available to offer advice to guests interested in wine, in all outlets and resolving any guest queries relating to wine and drink service.
• Ensuring the maintenance and cleanliness of all wine service equipment.
• Carry out any wine training as required by front of house team members.
• Management of stock and inventory control, responsible for achieving outlet Gross Profits.
• Liaison with and management of relationships with suppliers.

Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve.
• Passionate about delivering excellent service to our guests.
• Detail orientated and drives standards.
• Possess a positive attitude and a desire to learn.
• Ability to meet deadlines and work under pressure.
• Friendly, courteous and helpful with excellent communication skills.
• Motivated to go the extra mile for guests and colleagues.
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.

Benefits

• Tips typically over £200 per month (£2,400 per year).
• Complimentary bespoke uniform and chef whites.
• Complimentary meals whilst on duty.
• Refer a Friend bonus - Earn up to £1000.
• Complimentary employee car parking.
• Complimentary state of the art onsite gym - with personal trainer support.
• 31 days annual leave (including bank holidays) increasing with service.
• Professional development opportunities at all levels.
• Reimbursement on work shoes, sight tests and professional memberships.
• Modern and spacious discounted live in accommodation for eligible roles.
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite.
• Team Member of the Month Awards.
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop.
• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels.
• Cycle to work scheme.
• Access to Wagestream, allowing you to instantly access your wages.
• Simplyhealth - Health cash plan.