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- Tasks: Deliver exceptional customer service and maintain high standards in a luxury restaurant.
- Company: Join Grantley Hall, a five-star hotel known for its luxury and service excellence.
- Benefits: Enjoy competitive pay, generous holiday, free meals, and exclusive discounts.
- Why this job: Be part of a prestigious team in a stunning setting with opportunities for growth.
- Qualifications: Passion for hospitality, excellent communication skills, and a positive attitude required.
- Other info: Flexible shifts available and a supportive work environment with fun team events.
The predicted salary is between 20800 - 24000 £ per year.
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Have a passion for delivering exceptional customer service
- Ensure that the service is always performed in a professional manner and to the standards of Grantley Hall, ensuring guest satisfaction
- Fully knowledgeable with all menus and capable of offering deep explanations when requested
- Responsible for preparing your section to the highest standards
- Enthusiastic, quick thinking and with a welcoming personality
- Assist in maintaining the tidiness and cleanliness of the restaurant and areas
- Communicate effectively at all levels
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve
- Passionate about hospitality
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
- A monthly service charge - typically £2,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Wagestream)
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to £1000
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
- Grantley Academy to support your development
- Annual paid volunteering days
Chef De Rang - Harrogate employer: Grantley Hall
Contact Detail:
Grantley Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef De Rang - Harrogate
✨Tip Number 1
Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury hospitality and service excellence will help you align your responses during interviews, showcasing your passion for the role.
✨Tip Number 2
Network with current or former employees of Grantley Hall. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the Chef De Rang position.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Think of examples from your past experiences where you went above and beyond for guests, as this aligns perfectly with the expectations for this role.
✨Tip Number 4
Showcase your enthusiasm for continuous learning and improvement. Highlight any relevant training or certifications you've completed, as well as your willingness to participate in Grantley Academy's development opportunities.
We think you need these skills to ace Chef De Rang - Harrogate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Chef De Rang position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality. Emphasise your customer service skills, attention to detail, and any previous roles that demonstrate your ability to work under pressure.
Write a Personalised Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at Grantley Hall specifically. Mention any unique qualities or experiences that make you a great fit for their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Grantley Hall
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond for guests, as this aligns with the values of Grantley Hall.
✨Know the Menus Inside Out
Familiarise yourself with the menus offered at Grantley Hall. Be prepared to discuss dishes in detail and demonstrate your ability to provide insightful recommendations, showcasing your knowledge and commitment to exceptional service.
✨Demonstrate Effective Communication Skills
Highlight your communication abilities by engaging with the interviewer confidently. Use clear and concise language, and be ready to discuss how you handle various situations with guests and colleagues, ensuring a smooth dining experience.
✨Exude a Welcoming Personality
Your personality can make a significant impact during the interview. Approach the conversation with warmth and friendliness, reflecting the welcoming atmosphere that Grantley Hall aims to provide to its guests.
