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For Companies At a Glance
- Tasks: Lead a dynamic bar team, create cocktails, and ensure top-notch customer service.
- Company: Join Grantley Hall, a luxurious 17th-century hotel in North Yorkshire with a stellar reputation.
- Benefits: Enjoy tips, complimentary meals, gym access, and 31 days annual leave.
- Why this job: Be part of a prestigious hotel known for excellence and a vibrant team culture.
- Qualifications: Passion for service, strong communication skills, and a flair for drinks are essential.
- Other info: Opportunities for professional development and a supportive work environment await you.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Responsibilities
- Providing a friendly, courteous and professional service at all times
- Manage and provide direction to all bar employees during shifts
- Ensure each customer receives impeccable service
- Contributing to the creation of new cocktails
- Delegating tasks and checking their execution
- Possessing a depth beverage knowledge such as wines, cocktails and spirits
- Supervise the set up and breakdown of the Bar
- Undertake monthly stock takes and overseeing and ordering of stock
- Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings
Qualifications
- Hands on approach to work, always being productive and looking to improve
- Have a real flair and passion for service and working with quality products and interesting drinks menus
- Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues
- Enthusiastic, quick thinking and welcoming personality
- A great knowledge of food and wine
- Ability to mentor and supervises a junior staff
- Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
- Tips typically over £200 per month (£2,400 per year)
- Complimentary bespoke uniform and chef whites
- Complimentary meals whilst on duty
- Refer a Friend bonus – Earn up to £1000
- Complimentary employee car parking
- Complimentary state of the art onsite gym – with personal trainer support
- 31 days annual leave (including bank holidays) increasing with service
- Professional development opportunities at all levels
- Reimbursement on work shoes, sight tests and professional memberships
- Modern and spacious discounted live in accommodation for eligible roles
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support
- We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards
- Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
- Team Member of the Month awards
- Discount on Grantley Halls Restaurants, Spa products and Gift Shop
- Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
- Cycle to work scheme
- Access to Wagestream, allowing you to instantly access your wages
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Hospitality
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Bar Manager employer: Grantley Hall
Contact Detail:
Grantley Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Manager
✨Tip Number 1
Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury and service excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. Building connections can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Showcase your cocktail creation skills by experimenting with unique recipes and presenting them in a portfolio. This hands-on demonstration of your creativity can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety regulations, as well as your experience in managing bar operations. Being able to articulate your understanding of these areas will demonstrate your readiness for the role.
We think you need these skills to ace Bar Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar management and customer service. Emphasise your knowledge of beverages, cocktail creation, and any previous roles where you supervised staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming atmosphere. Mention specific examples of how you've gone above and beyond for guests in past roles.
Showcase Your Knowledge: In your application, demonstrate your depth of knowledge regarding wines, cocktails, and spirits. You could include a brief section on your favourite cocktail recipes or trends in the beverage industry.
Highlight Your Leadership Skills: Since the role involves managing bar employees, be sure to mention any leadership or mentoring experience you have. Discuss how you’ve successfully delegated tasks and maintained high service standards in previous positions.
How to prepare for a job interview at Grantley Hall
✨Showcase Your Beverage Knowledge
As a Bar Manager, it's crucial to demonstrate your depth of knowledge about wines, cocktails, and spirits. Be prepared to discuss your favourite drinks, how to create them, and any unique cocktails you've developed. This will show your passion for the role and your ability to contribute creatively.
✨Emphasise Customer Service Skills
Highlight your experience in providing exceptional customer service. Share specific examples of how you've gone above and beyond for guests in previous roles. This is key for a position at a luxury establishment like Grantley Hall, where impeccable service is expected.
✨Demonstrate Leadership Abilities
Since you'll be managing bar staff, it's important to convey your leadership style. Discuss how you mentor junior staff and delegate tasks effectively. Providing examples of how you've successfully led a team in a busy environment will showcase your capability to handle the responsibilities of the role.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you've had to manage difficult customers or resolve conflicts within your team. This will help illustrate your quick thinking and ability to maintain high standards in challenging situations.
