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- Tasks: Lead a dynamic team, engage with guests, and enhance the restaurant experience.
- Company: Join Grantley Hall, a luxurious five-star hotel in North Yorkshire with a rich history.
- Benefits: Enjoy competitive pay, tips, complimentary meals, and extensive career development opportunities.
- Why this job: Be part of a prestigious brand known for excellence and a supportive work culture.
- Qualifications: A positive attitude, strong communication skills, and a hands-on approach are essential.
- Other info: Access exclusive employee discounts and participate in fun team events throughout the year.
The predicted salary is between 28800 - 43200 £ per year.
Full Time
Competitive rate of pay plus monthly service charge, typically £2,400 annually
45 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Engaging with guests and team members to meet and exceed their needs
- Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention
- Managing cost and revenue in all areas of the restaurant without impact on the brand, or quality standards
- Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience
- Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning
- Proactively attracting and selecting talent for the department in line with company procedures and culture
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
- Tips typically over £200 per month (£2,400 per year)
- Complimentary bespoke uniform and chef whites
- Complimentary meals whilst on duty
- Refer a Friend bonus - Earn up to £1000
- Complimentary employee car parking
- Complimentary state of the art onsite gym - with personal trainer support
- 31 days annual leave (including bank holidays) increasing with service
- Professional development opportunities at all levels
- Reimbursement on work shoes, sight tests and professional memberships
- Modern and spacious discounted live in accommodation for eligible roles
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
- Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
- Team Member of the Month Awards
- Discount on Grantley Halls Restaurants, Spa products and Gift Shop
- Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
- Cycle to work scheme
- Access to Wagestream, allowing you to instantly access your wages
- Simplyhealth - Health cash plan
Assistant Restaurant Manager - Harrogate employer: Grantley Hall
Contact Detail:
Grantley Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager - Harrogate
✨Tip Number 1
Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury and service excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service standards in previous roles. Highlighting your hands-on approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your passion for the hospitality industry by staying updated on current trends and challenges. Being knowledgeable about the market will demonstrate your commitment and proactive mindset.
We think you need these skills to ace Assistant Restaurant Manager - Harrogate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Assistant Restaurant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage teams and improve service standards.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to work at Grantley Hall. Mention specific aspects of the hotel that attract you, and explain how your skills can contribute to their commitment to service excellence.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Grantley Hall
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a luxury environment like Grantley Hall, and how you can contribute to maintaining its high standards.
✨Demonstrate Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team effectively. Prepare to discuss your previous experiences in coaching and mentoring staff, and how you’ve successfully motivated teams to achieve their goals.
✨Know the Brand Inside Out
Research Grantley Hall thoroughly before your interview. Understand its history, values, and what sets it apart in the luxury hospitality market. This knowledge will help you articulate how you can enhance the brand experience.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing guest complaints or improving service standards. Think of examples from your past roles that demonstrate your problem-solving skills and ability to work under pressure.
