At a Glance
- Tasks: Lead a passionate team, deliver exceptional service, and create memorable experiences for our guests.
- Company: Join The Grantley Arms, a historic country pub with a vibrant community spirit.
- Benefits: Enjoy career development, free meals, 28 days holiday, and discounts at all Young's venues.
- Other info: Dynamic work environment with opportunities for creativity and growth.
- Why this job: Be part of a supportive team and unlock your potential in the hospitality industry.
- Qualifications: Experience in customer service and a passion for team development are essential.
The predicted salary is between 24000 - 30000 € per year.
Here at The Grantley Arms, we pride ourselves on a fantastic work environment serving the best beers, wines, cocktails & coffees alongside stunning in-season food. Situated on the outskirts of Guildford in the stunning village of Wonersh, we’ve been providing the locals with a place to come together for over 500 years. Our private dining room even used to be the old village bakery! Our amazing community-driven country pub has onsite parking as well as a reliable bus route between the towns of Guildford and Cranleigh.
Alongside our passion for fresh and seasonal produce, we are dedicated to developing our team, and we have an incredible career pathway with Young’s available to unlock your potential throughout a clear and supported career journey. All the usual perks apply as listed below, what’s not listed is the great team ethic we have and how we thrive to delight each and every one of our guests.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and Hotels
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
As the successful applicant you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
As the successful Assistant Manager you will:
- Have experience championing excellent service through engagement and training
- Demonstrate a passion for leading and developing a team to deliver the best service possible
- Be an active hands-on manager with excellent communication skills
- Be responsible and able to manage the FOH rota, training and all health and safety effectively at all times
- Working alongside your GM & DM, you will be able to demonstrate your creativity and ability by helping to design and deliver new experiences for our guests
- Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both Liquor GP and labour
- Have a pro-active approach to driving sales and delivering growth, through positive engagement with both kitchen and front of house teams
Thanks for your interest in working with us and the wider Young's community.
Assistant Manager employer: Grantley Arms
At The Grantley Arms, we offer a vibrant and supportive work environment where our team is at the heart of everything we do. Located in the picturesque village of Wonersh, we not only provide competitive benefits such as career development pathways and training opportunities but also foster a strong team ethic that ensures every employee feels valued and empowered to deliver exceptional service. Join us to be part of a community-driven pub with a rich history and a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to build rapport with both customers and your team. Think of examples from your past experiences where you've delivered exceptional service or trained others. Be ready to share these stories!
✨Tip Number 3
Show your passion for hospitality! During the interview, express why you love working in this industry. Talk about your commitment to developing your career and how you can contribute to the pub's success. We want to see your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team at The Grantley Arms. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you’re genuinely excited about delivering exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Assistant Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join The Grantley Arms specifically. Share your thoughts on our community-driven approach and how you can contribute to our fantastic work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Grantley Arms
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Grantley Arms. Understand their menu, the types of drinks they serve, and their community involvement. This shows genuine interest and helps you connect your experience with their values.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully trained or motivated staff. Highlight how you can create a positive work environment that aligns with their team ethic.
✨Emphasise Customer Service Passion
The Grantley Arms prides itself on exceptional customer service. Be ready to discuss specific instances where you've gone above and beyond for customers. This will illustrate your commitment to delivering the best service possible.
✨Prepare Questions About Development Opportunities
Since they offer career pathways and training, come prepared with questions about these opportunities. This not only shows your ambition but also your commitment to growing within the company, which is something they value highly.
