At a Glance
- Tasks: Manage IT infrastructure, cyber security, and support for 150 users in a dynamic environment.
- Company: Join Grant Engineering UK, a forward-thinking company based in Swindon.
- Benefits: Enjoy competitive salary, private medical insurance, pension contributions, and generous leave.
- Other info: Opportunity for career growth with a supportive team and excellent work-life balance.
- Why this job: Make a real impact on IT security and infrastructure while leading a junior support role.
- Qualifications: Proven experience in IT management, strong communication skills, and ability to problem-solve under pressure.
The predicted salary is between 36000 - 60000 £ per year.
Grant Engineering UK have an exciting role open for a Senior IT Technician based in our Swindon office. This role is responsible for managing day to day activities for in-house IT provision, including management of cyber security, network and server infrastructure, access management, asset management, user awareness and support. Covering a single, primary location with approx. 150 users with a second satellite reserve site.
Some of the primary responsibilities include:
- Cyber & Physical Security: Manage both cyber and physical security of IT infrastructure with support of external IT providers as necessary. Setup & maintenance of Security Vulnerability and Patch Management tooling.
- Infrastructure Management: Manage day to day activities for in-house IT provision, including management of network and server infrastructure, access management from first through third line support via in-house ticketing system. Ad hoc out of hours working required for maintenance that cannot be completed in office hours. Develop, maintain and regularly test the IT Business Continuity Plan to ensure resilience.
- IT Asset Management: Procurement of new hardware and software, lifecycle management, inventory management, and management of IT peripheral stock levels. Management of company mobile telephony devices, including MDM and monthly monitoring of usage. Super user administration and support of SaaS business applications.
This role currently manages one junior support role and a number of 3rd party suppliers. Reporting to Head of IT, Transformation and Facilities.
Required Skills:
- Microsoft Active Directory Administration: users/groups, group policies, replication, Azure and M365 integration.
- Network and Firewalls: knowledge of WAN IPsec tunnels, rule administration, upgrades and troubleshooting.
- Server infrastructure: Microsoft Hyper-V Administration, VM creation, backup/restore procedures.
- Cloud Services: Microsoft 365 core application administration e.g., SharePoint, Exchange, OneDrive, Datto backup software management.
- Proven, relevant, hands-on experience at a senior technician level.
- Excellent interpersonal, communication and organisation skills.
- Ability to cope under pressure, problem solve, and prioritise work accordingly.
- Experience of supporting users with hybrid working arrangements.
- Experience of line management.
What we Offer:
- Competitive Salary
- Private Medical Insurance
- Company contributions to Pension Scheme
- Death in Service Benefit
- 23 Days Annual leave - increasing after 1 years service
- 2 Day Volunteering Days
- On-site Parking and Gym
Full job description will be provided in preparation for interviews.
Senior IT Technician in Swindon employer: Grant UK
Grant Engineering UK is an exceptional employer, offering a dynamic work environment in Swindon where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive benefits including private medical insurance, a competitive pension scheme, and generous annual leave that increases with service. Our culture promotes work-life balance and community engagement, exemplified by our two volunteering days, making it a rewarding place for IT professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Swindon
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in your area. It's a great way to meet people who might know about job openings or can give you insider tips on the company culture.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love seeing candidates who are proactive!
✨Tip Number 3
Prepare for interviews by researching common questions for IT roles. Practise your answers, especially around your experience with Microsoft Active Directory and network management. Confidence is key!
✨Tip Number 4
Check out our website for the latest job openings. We often have roles that might not be advertised elsewhere, so keep an eye out and apply directly through us for the best chance!
We think you need these skills to ace Senior IT Technician in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IT Technician role. Highlight your experience with Microsoft Active Directory, network management, and any relevant hands-on experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Grant Engineering UK. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled challenges in IT support or infrastructure management. We love seeing how you cope under pressure!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Grant UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Active Directory, network firewalls, and server infrastructure. Be ready to discuss your hands-on experience with these technologies, as well as any specific projects you've worked on that relate to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT challenges in the past. Whether it's managing cyber security threats or resolving user issues, having concrete examples will demonstrate your ability to cope under pressure and prioritise effectively.
✨Understand the Company Culture
Research Grant Engineering UK and their approach to IT management. Familiarise yourself with their values and how they align with your own. This will help you tailor your responses and show that you're a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your interest in the position but also gives you a chance to assess if the company is the right fit for you.
