At a Glance
- Tasks: Survey, repair, and provide technical support for Grant products in the field.
- Company: Join a leading company in renewable energy solutions.
- Benefits: Competitive salary, training opportunities, and flexible working arrangements.
- Other info: Dynamic role with opportunities for career advancement and skill development.
- Why this job: Make a difference in sustainable energy while gaining hands-on experience.
- Qualifications: Experience in field service engineering and relevant qualifications preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and dedicated Field Service Engineer to join our team. The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products. Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous.
Field Support Area: Post Codes LL and SY (Llandudno and Shrewsbury)
Duties & Responsibilities:
- Attend site to carry out repair work on products covered by the manufacturer’s warranty.
- When required carry out site survey and commissioning of Grant Engineering products.
- Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service.
- Advise customers, installers, and commissioning engineers on product installation.
- Dealing with Technical issues, administration and correspondence on a day-to-day basis.
- Assist in the management of your diary including providing up to date local/logistical information for your area.
- Bringing matters of disrepute to FSM.
- Carrying out a substantial amount of driving on a daily basis with overnight stays when required.
- Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed.
- Provide on-site/In-house training/Assessments as requested by the company.
- Identify Technical/Service trends and report all concerns to the FSM.
- Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager.
- Encourage In-House training programmes for suspect Engineers/Installers by referring either to training Administrator or to the relevant Area Sales Manager.
- Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances.
- Keep up to date with new in-house developments and attend internal training programmes as required.
- Ensure all Professional Qualifications are kept up to date.
Our Engineers cover the following disciplines, and specific training will be provided:
- Oil boilers
- Solar Thermal
- Air Source Heat Pumps
- Unvented cylinders
- Biomass
- Smart controls
After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Field Service Engineer (West) in Sheffield
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Remote Field Service Engineer (West) in Sheffield
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Grant UK's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Grant UK. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Grant UK
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Grant UK.
