At a Glance
- Tasks: Provide hands-on technical support for renewable energy projects and strengthen customer relationships.
- Company: Join Grant Engineering UK, a leader in renewable heating solutions.
- Benefits: Flexible field-based role with travel opportunities and professional development.
- Other info: Dynamic role with excellent career growth potential and a supportive team environment.
- Why this job: Make a real impact in the renewable energy sector while working with cutting-edge technology.
- Qualifications: Experience in heating systems and strong technical knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
Working for Grant Engineering UK as a Technical Sales Support Engineer, you will provide hands‑on technical support to the Renewable and Field Sales teams, helping to develop new Air Source Heat Pump (ASHP) business and strengthen relationships with existing installers and customers.
You will provide technical expertise across site surveys, system design, commissioning, training and fault finding while also working collaboratively with Technical, Design, Training and Customer Services teams to deliver excellent customer support.
This is a field‑based role, preferably covering Central and Northern UK, with flexibility to support other areas when required.
Duties & Responsibilities
- Provide technical sales support to installers and the external sales team. Also responsive to product support on phone and email.
- Build strong relationships with customers and installers through professional, practical technical support.
• Attend customer and site visits, including
- Site surveys, heat loss calculations and system design.
- Sales and technical training visits.
- Product commissioning, handovers, system analysis and fault finding
- On‑site training and technical presentations.
- Identify technical, product and service trends and escalate concerns appropriately.
- Identify potential sales opportunities and refer leads to the relevant sales team.
- Promote appropriate training for installers and engineers.
- Travel extensively across the region, including occasional overnight stays.
Skills & Experience
- Experience within the heating, plumbing, building services or renewable energy industry.
- Strong technical knowledge of heating systems and hydronics.
- Good understanding of heat loss calculations, pipe sizing, radiator sizing and flow rates.
- Understanding of heating system electrics and renewable heating technologies.
- Excellent communication and interpersonal skills, with the ability to work confidently with installers, engineers, sales teams and customers.
- A practical, hands‑on and proactive approach to problem solving.
- Ability to work independently and manage a varied, field‑based workload.
- Experience with Air Source Heat Pumps and/or Grant ASHP systems.
- Knowledge of MCS standards and relevant Building Regulations.
- Experience with oil‑fired boilers, biomass, solar thermal or unvented hot water systems.
- Recognised hydronics training or qualification, such as Heat Geek, Northampton Heating Academy or Warmur Academy.
- Knowledgeable on Home or Commercial Heating Systems
- #J-18808-Ljbffr
Technical Sales Support Engineer in Leeds employer: Grant UK
Join a forward-thinking company that values its employees and fosters a culture of continuous learning and development. As a Remote Field Service Engineer, you will benefit from comprehensive training in cutting-edge technologies while enjoying the flexibility of remote work within the vibrant areas of Peterborough and Norwich. With a strong emphasis on customer satisfaction and teamwork, this role offers a rewarding opportunity to make a real impact in the field, supported by a dedicated team and a commitment to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support Engineer in Leeds
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Sales Support Engineer role you’re after at Grant UK.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Grant UK a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Grant UK.
✨Apply Through Company Websites
When you spot a role like Technical Sales Support Engineer at Grant UK, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Sales Support Engineer in Leeds
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Sales Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Grant UK a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Grant UK specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Grant UK
✨Brush Up on Core Engineering Principles
Before heading into the interview with Grant UK, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Grant UK want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
