Business Process Outsourcing Manager (Growth focused) in London

At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance.

The Business Process Outsourcing team serves as an extension of our clients' finance team, supporting them in meeting their bookkeeping and compliance needs. We ensure that our clients' reporting is timely and accurate and therefore forms a sound basis for clients to fulfil their tax and reporting obligations with consequent benefits for society.

As a Business Process Outsourcing Manager within our CFO Solutions Team, you will be supporting business growth through identifying and converting opportunities for outsourcing solutions. You will be responsible for building an internal & external network to establish a pipeline of business and you will manage the proposal cycle in its entirety.

• Building your network, as well as relationships with key BD individuals in the firm such as sector teams
• The relationship lead for the clients we successfully see through the proposal stage
• Supporting the business in account managing key targets and clients to enable measurable account growth
• Supporting with generating ideas for thought leadership, and creating BPO brochures for external use
• Responsible for maintaining appropriate proposal templates and up to date credentials lists
• Educating teams across GT on our BPO offering and developing strong XLOS relationships
• Working closely with our GT India delivery colleagues

Joining us as a Business Process Outsourcing Manager, the minimum criteria you'll need is:

• Experience in outsourcing
• Experience of building key client and internal relationships to support business growth
• Excellent communication to manage both client & delivery team relationships
• Experience in managing internal systems to enable the smooth management and analytics of the business area
• Strong commercial awareness and the ability to engage with and influence key decision makers at a senior level, to identify new business opportunities with both new prospects and existing clients
• Good organisational skills
• Ability to work across teams with differing cultures
• A proactive, can-do attitude

It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way:

• A professional qualification (ACA, ACCA, ICAS, CA or CIPFA)
• Experience in managing, coaching or developing others
• Experience of successful sales and business development to support the growth of a business

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.

The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values – purposefully driven, actively curious and candid but kind.

We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves.