Head of Commercial Growth Services in Birmingham

At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance.

With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career.

Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile.

Every day our teams help people in businesses and communities to do what is right and achieve their goals. We are looking for a Head of Commercial Growth Services to lead the function that turns our growth strategy into one joined-up commercial engine. Reporting to the Chief Commercial Officer, you will bring six teams together under one plan, one leadership team and one set of measures: Commercial Strategy and Analytics, Demand Generation, Meeting Origination, Bids and Pursuits, Brand and Content, and Communications.

As a member of the Commercial Leadership Team, you will be the senior voice for Commercial Growth Services across the firm, shaping commercial strategy and building trusted relationships with Partners, sector and service line leaders, and senior stakeholders across Client Acceleration Services and the wider business. This role suits a leader who combines commercial rigour with a digital-first mindset. We use data, automation and better systems so our teams spend less time on process and more time on winning. We’re happy to talk flexible working and consider reduced hours and job shares, we’ll support you to balance your work and life. This role would require regular travel to the London office.

As a Head of Commercial Growth Services, you will:

• Own the Commercial Growth Services strategy, operating model and annual plan, aligned to the firm’s growth ambitions and the Chief Commercial Officer’s priorities.
• Lead, coach and hold to account the six Heads who run the function’s teams, and build a high-performing, inclusive culture with clear succession and capability plans.
• Make sure the route from brand and demand through to meetings, pursuits and wins is seamless, measured end to end, and supported by one view of pipeline, performance and return on investment.
• Drive a digital-first approach, with every team using AI, automation and data by default, and sponsor the change programmes that go with it.
• Own the function’s budget, cost base and return on investment, and report clearly on performance with a view on what to stop, start and scale.

Joining us as a Head of Commercial Growth Services, the minimum criteria you’ll need is significant experience leading a multi-disciplinary commercial, growth, business development or marketing function at senior leadership level, in professional services, with proven delivery of measurable growth outcomes such as pipeline, win rate or revenue.

It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way:

• A track record of leading senior leaders and shaping an operating model across different disciplines.
• Credibility and influence with Partners and executive stakeholders in a partnership model, where authority is earned rather than assumed.
• Strong commercial acumen, including budget ownership and building investment cases.
• Experience of leading change, including adopting new systems such as CRM and driving data-led decisions.
• Practical experience of applying AI or automation to improve how a commercial function works, ideally in a regulated environment.

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. We’re also committed to supporting you through different life stages, with a range of family friendly and wider leave policies.

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.

We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves.

Summary Location: London; Manchester; Reading; Leeds; Bristol; Birmingham; Milton Keynes Type: Full time