Digital Capability & Learning Manager
Digital Capability & Learning Manager

Digital Capability & Learning Manager

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Grant Thornton UK

At a Glance

  • Tasks: Lead digital upskilling communities and champion new tools and AI technologies.
  • Company: Join Grant Thornton, a global leader in audit, tax, and advisory services.
  • Benefits: Enjoy hybrid working, flexible hours, and opportunities for personal growth.
  • Why this job: Make a real impact by empowering others and driving digital transformation.
  • Qualifications: Experience in digital adoption and community building is essential; strong communication skills are a must.
  • Other info: Embrace a culture of inclusion and innovation while giving back to society.

The predicted salary is between 36000 - 60000 £ per year.

The UK member firms of Grant Thornton are part of a global network of independent audit, tax and advisory firms, made up of some 76,000 in over 150 countries. We are a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That’s Grant Thornton.

We are seeking a proactive and people-focused Digital Upskilling Communities Manager to join our team at a pivotal moment in our digital transformation journey. In this role, you will support the adoption of digital tools and AI technologies and build and lead digital upskilling communities of practice - empowering collaboration, shared learning, and innovation across the firm. You will be instrumental in helping the business embrace new tools and mindsets while creating sustainable communities that drive capability and confidence across all levels.

A look into the role

  • Champion the adoption of digital tools, AI technologies, and new ways of working.
  • Build and lead Digital Upskilling Communities of Experts across the firm, encouraging collaboration, peer-to-peer learning, and cross-functional insight sharing.
  • Design and deliver tailored learning experiences including workshops, prompting parties, demos, and curated content.
  • Act as a connector and facilitator - bringing together stakeholders, sharing best practices, and creating forums for meaningful digital dialogue.
  • Collaborate with key teams to align community efforts with firm-wide capability priorities.
  • Collect feedback and measure impact to continuously enhance the learning experience and drive engagement.
  • Stay current on digital trends, tools, and AI developments and translate these into relevant, practical initiatives for the business.

Knowing you’re right for us

  • Experience leading digital or AI adoption initiatives in a complex organisational environment.
  • Strong track record of building and sustaining learning or professional communities.
  • Excellent communication and facilitation skills with experience managing stakeholder calls and live sessions.
  • Familiarity with tools like Microsoft 365, AI apps, Power Platforms, and collaborative digital workspaces.
  • Ability to distil complex information into engaging, accessible content for various audiences.
  • Self-starter with a collaborative mindset and comfort navigating ambiguity.

It would be great if you had some of the following skills

  • Experience in professional services, consultancy, or similarly fast-paced and client-driven environments.
  • Understanding of change management practices.
  • Prior work with LMS platforms or digital learning tools.
  • Involvement in digital champion programmes or similar influencer/champion networks.

Knowing we’re right for you

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people. We never settle for what is easy; we look beyond to deliver the right thing for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

Beyond the job

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.

The impact you can make here will go far beyond your day job. From secondments to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.

We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.

Digital Capability & Learning Manager employer: Grant Thornton UK

At Grant Thornton, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Digital Capability & Learning Manager, you will benefit from flexible working options, opportunities for professional growth, and the chance to make a meaningful impact through community engagement and digital transformation initiatives. Join us in a collaborative environment where your unique contributions are valued, and together we can drive innovation and excellence.
Grant Thornton UK

Contact Detail:

Grant Thornton UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Capability & Learning Manager

✨Tip Number 1

Familiarise yourself with the latest digital tools and AI technologies relevant to the role. Being able to discuss these in detail during your interview will show your proactive approach and genuine interest in the position.

✨Tip Number 2

Network with current or former employees of Grant Thornton, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare examples of how you've successfully led digital adoption initiatives or built learning communities in the past. Be ready to share specific outcomes and how they align with the goals of the Digital Upskilling Communities Manager role.

✨Tip Number 4

Stay updated on current trends in digital learning and change management practices. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous improvement and innovation in the field.

We think you need these skills to ace Digital Capability & Learning Manager

Digital Adoption Strategies
Community Building
Facilitation Skills
Stakeholder Management
Content Creation
Microsoft 365 Proficiency
AI Technology Familiarity
Workshop Design and Delivery
Change Management Understanding
Collaboration Tools Expertise
Feedback Collection and Analysis
Communication Skills
Self-Starter Attitude
Adaptability in Ambiguous Situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in digital or AI adoption initiatives. Emphasise your ability to build and sustain learning communities, as well as your communication skills.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and community building. Use specific examples from your past experiences that demonstrate your proactive approach and ability to lead.

Showcase Relevant Skills: Mention your familiarity with tools like Microsoft 365 and AI applications. Highlight any experience you have with LMS platforms or digital learning tools, as these are valuable for the role.

Demonstrate Cultural Fit: Reflect on Grant Thornton's values in your application. Discuss how you embrace uniqueness and inclusivity, and how you can contribute to their culture of collaboration and innovation.

How to prepare for a job interview at Grant Thornton UK

✨Showcase Your Digital Expertise

Make sure to highlight your experience with digital tools and AI technologies during the interview. Be prepared to discuss specific projects where you've successfully led digital adoption initiatives, as this aligns closely with the role's requirements.

✨Demonstrate Community Building Skills

Since the role involves building and leading digital upskilling communities, share examples of how you've previously fostered collaboration and peer-to-peer learning. This will show your ability to create a supportive environment for knowledge sharing.

✨Prepare Engaging Learning Experiences

Think about how you can design tailored learning experiences that resonate with diverse audiences. Be ready to discuss your approach to creating workshops or demos that engage participants and drive learning outcomes.

✨Emphasise Communication and Facilitation Skills

Strong communication is key in this role. Prepare to demonstrate your facilitation skills by discussing how you've managed stakeholder calls or live sessions effectively, ensuring everyone feels included and heard.

Digital Capability & Learning Manager
Grant Thornton UK
Location: Bristol
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