Описание:
The team builds tools for a new era of tool building.
Задачи:
- Serve as the first point of contact for internal support questions in Slack and in person
- Deliver laptop onboarding sessions for new joiners and ensure they have the hardware and accounts they need
- Manage macOS and Windows devices using Fleet
- Administer Google Workspace and other SaaS tools, including accounts, permissions, and licences
- Maintain office IT hardware across the London and SF offices
- Simplify repeat tasks through automation, sensible defaults, and clear documentation
Требования:
- Experience managing devices through an MDM platform; experience with platforms other than Fleet is welcome
- Experience with Google Workspace and SaaS administrationExperience automating common tasks
- Clear communication with people of different technical backgrounds, including explaining unfamiliar setups or problems
- Enjoy helping people and making it easy to ask for help
- Excited to work in person from the London office most of the time
- Startup experience or a strong interest in the zero-to-one phase
- Value working with kind, ambitious, and pragmatic people
- Comfortable balancing incoming requests, urgent problems, and preventive work
Условия:
- Compensation philosophy is to pay slightly above market on salary and above market on equity
- Relocation assistance is available for candidates moving to London
- The team spends time together in the office five days per week
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support engineer for internal tools employer: Granola
Granola is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to thrive in a hands-on startup environment. With a focus on employee growth, you will have the opportunity to shape scalable sales processes and drive significant revenue while working alongside a passionate team in our vibrant Old Street office. Enjoy the benefits of a 100% inbound sales model, allowing you to concentrate on delivering customer value and achieving your professional goals.
