At a Glance
- Tasks: Own and improve operational foundations while tackling complex problems and driving projects.
- Company: Join a dynamic AI startup focused on innovation and collaboration.
- Benefits: Competitive salary, equity, relocation assistance, and a vibrant office environment.
- Other info: Work closely with diverse teams in a supportive and engaging atmosphere.
- Why this job: Be part of an exciting journey in building cutting-edge tools that make a difference.
- Qualifications: 4-7 years in operations with strong project management and analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
We’re building an AI notepad that helps teams get to the point faster. As Granola grows, we’re looking for someone to own the operational foundations that keep the company compliant, efficient, and easy to work at. This is a broad, hands‑on role. You’ll move between finance, compliance, people operations, and general business operations, digging into messy, complex problems, turning ambiguity into clear plans, and seeing projects through to completion. You’ll work closely with our Operations team and collaborate with engineering, marketing, legal, and leadership.
What you’ll do
- Own and improve Granola’s operational and compliance foundations
- Vendor and tooling management (evaluation, onboarding, contract/DPAs, renewals)
- Support with policy reviews and implementation (e.g. privacy, security, HR policies)
- Drive cross‑functional projects end‑to‑end
- Example: selecting and implementing a new tool by coordinating with marketing, engineering, legal, and security
- Define the project, gather requirements, run cost/benefit analysis, and keep everyone on track
- Work with data and numbers
- Build and maintain operational spreadsheets and dashboards
- Analyse usage, cost, and performance data; turn messy data into clear recommendations for people who aren’t data experts
- Own and improve core people operations processes
- Support with contracts, benefits, payroll inputs, and immigration/visa workflows
- Help make our internal processes more scalable and less manual over time
- Build and automate processes
- Spot opportunities to automate workflows across tools
- Document how things work so they’re repeatable and easy for others to follow
You might be a good fit if
- You have 4–7 years’ experience in operations, business ops, people ops, compliance ops, or a strong generalist role
- You’ve worked in a startup (roughly 20–100 people) and are comfortable with low structure and high ambiguity
- You’re excellent with numbers and Excel/Sheets
- Confident modelling scenarios, analysing data, and presenting it clearly
- You’re a strong project manager
- You can coordinate across multiple stakeholders, chase for answers, and close loops without being asked
- You’re curious, detail‑oriented, and persistent
- You don’t stop at the first blocker; you enjoy figuring out new, complex topics from first principles
- You’re proactive and autonomous
- You’re comfortable being given an outcome, scoping the work yourself, and coming back with a clear plan and recommendation
- You’re confident working with engineers, marketers, lawyers, and vendors, and can push projects forward in a friendly but firm way
Nice to have
- Experience with GDPR, SOC 2, or similar frameworks
- Experience building or improving finance processes (e.g. budgeting, cost analysis, basic accounting workflows)
- Experience setting up or automating workflows between tools (e.g. HRIS, ATS, finance systems)
- Exposure to international teams or US benefits
About the opportunity
We’re living in the most exciting time for tool builders since Engelbart’s demo in 1968. We want to assemble the best crew to build this future together, here in London. Our compensation philosophy is to pay slightly above market on salary and above market on equity. We do our best work in person, so our team spends time together five days per week in our new, bright, and spacious office near Old Street. We’re happy to offer relocation assistance to candidates who’ll be moving to London to join us. We think amazing talent comes from all kinds of life journeys and experiences. If this sounds like the kind of work you want to be doing — even if you don’t tick every box on paper — we’d love to hear from you.
Operations Generalist employer: Granola
Granola is an excellent employer for those looking to make a meaningful impact in the audio and transcription technology space. With a vibrant startup culture in London, we foster collaboration and innovation, offering employees opportunities for professional growth and hands-on experience in developing cutting-edge solutions. Our commitment to addressing user needs ensures that every team member plays a vital role in shaping the future of our products.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Generalist
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and challenges, and think about how your skills can help them tackle those issues. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Operations Generalist. Highlight your problem-solving skills and ability to manage projects across different teams — that's what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission of building an amazing AI notepad.
We think you need these skills to ace Operations Generalist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Generalist role. Highlight your experience in operations, compliance, and project management, and show us how you can tackle complex problems just like we do at StudySmarter.
Show Off Your Numbers Skills:Since this role involves working with data and spreadsheets, don’t shy away from showcasing your analytical skills. Include examples of how you've turned messy data into clear recommendations in your previous roles — we love a good data story!
Be Proactive in Your Approach:We appreciate candidates who take initiative. In your application, mention times when you’ve scoped out work independently or pushed projects forward. This will show us that you’re the kind of person who thrives in a dynamic environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Granola
✨Know Your Numbers
As an Operations Generalist, you'll be working with data and numbers a lot. Brush up on your Excel or Sheets skills before the interview. Be ready to discuss how you've used data to drive decisions in past roles, and maybe even prepare a few examples of how you turned messy data into clear recommendations.
✨Show Your Project Management Skills
This role requires strong project management abilities. Think of specific projects you've managed that involved multiple stakeholders. Be prepared to explain how you defined the project, gathered requirements, and kept everyone on track. Highlight your ability to chase answers and close loops without being asked.
✨Embrace Ambiguity
Granola is looking for someone comfortable with low structure and high ambiguity. During the interview, share experiences where you thrived in uncertain situations. Discuss how you approached complex problems and turned them into clear plans. This will show your proactive and autonomous nature.
✨Understand Compliance and Operations
Familiarise yourself with compliance frameworks like GDPR or SOC 2, as well as operational processes. Be ready to discuss any relevant experience you have in these areas. If you’ve improved finance processes or automated workflows, make sure to highlight those achievements to demonstrate your fit for the role.
