At a Glance
- Tasks: Provide technical support to users and manage IT devices in a cloud-first environment.
- Company: Join a successful software house with a friendly IT team in Bristol.
- Benefits: Enjoy private medical insurance, life insurance, bonuses, and generous holiday options.
- Other info: Hybrid working model with excellent training budget and career growth potential.
- Why this job: Kickstart your IT career with opportunities for rapid progression and skill development.
- Qualifications: Some 1st line IT support experience or relevant qualifications required.
The predicted salary is between 40000 - 50000 £ per year.
A fantastic opportunity for an IT Support Technician to join a successful software house in Bristol, joining a small, friendly IT team to provide technical support to around 250 users.
It would suit someone with some commercial experience in a 1st line role (Support Engineer, Service Desk / Help Desk Analyst etc.) who is looking for an environment where they can build their skills and quickly progress to 2nd line and beyond. This is a great chance to learn quickly and progress in your career.
You will initially be working closely with another support engineer to provide support in a cloud-first Windows / Microsoft based environment, covering day-to-day IT support, device management, security, onboarding etc.
Ideally you will have the following experience:
- Some commercial 1st line IT support experience (or relevant qualifications)
- Microsoft 365
- Networking
- Familiar with a helpdesk / ticketing system
The role is based in central Bristol and would initially be 3 days a week on site (likely to move to 2 days in the first 6 months).
Some of the benefits you can expect include:
- Private medical insurance
- Life insurance
- Bonus scheme up to 10%
- 26 days holiday (increases with service) plus buy/sell options
- Budget for training and development
IT Support Technician - Asset Management Contract in Bristol employer: Granite Recruitment and Consulting Limited
Join a thriving software house in the heart of Bristol as an IT Support Technician, where you'll be part of a close-knit team dedicated to providing exceptional support to around 250 users. With a strong focus on employee growth, you'll have access to training budgets and a clear pathway for career progression, alongside attractive benefits such as private medical insurance, life insurance, and a bonus scheme. Embrace a collaborative work culture that values your development and offers a hybrid working model, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Granite Recruitment and Consulting Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician - Asset Management Contract in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Granite Recruitment and Consulting Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Granite Recruitment and Consulting Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Granite Recruitment and Consulting Limited!
✨Direct Apply to Granite Recruitment and Consulting Limited
Let's not forget to apply directly through the Granite Recruitment and Consulting Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician - Asset Management Contract in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Granite Recruitment and Consulting Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Granite Recruitment and Consulting Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Granite Recruitment and Consulting Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
