Senior Business Analyst in Liverpool

Location: Liverpool City Centre, Hybrid working available

Working Hours: 37.5 hours per week, Monday to Friday

Salary: £Competitive

Responsibilities:

• Lead complex projects and initiatives, ensuring they align with business objectives.
• Develop business cases, conduct cost‑benefit analyses, and assess risks to support decision‑making.
• Provide guidance and mentorship to Business Analysts, supporting their professional development.
• Collaborate with cross‑functional teams to identify and implement efficiency improvements.
• Work independently with minimal oversight, taking ownership of deliverables and outcomes.
• Translate business requirements into clear, actionable solutions, including third‑party implementations.
• Research and propose new approaches to business opportunities, including supplier engagement where appropriate.
• Develop and apply a strong technical understanding of internal systems to provide best‑approach insights, enabling stakeholders to make informed decisions.
• Engage with development teams to shape solution design and ensure alignment with business needs.
• Deliver business analysis activities across various delivery frameworks, including Agile.
• Lead 'As‑Is' and 'To‑Be' process modelling with a technical focus.
• Analyse and document technical requirements to ensure clarity across technical and non‑technical stakeholders.
• Constructively challenge technical approaches to promote best practices and effective delivery.
• Use data analysis tools (e.g., SQL, Excel) to support decision‑making and process reviews.
• Produce and maintain high‑quality documentation throughout the project lifecycle, including technical specifications, system architecture, data flows, integration points, configuration settings, and custom developments.

Qualifications:

• Proven experience in a Senior Business Analyst role, ideally within insurance or financial services.
• Certified Business Analysis Professional (CBAP), PMI‑PBA, or equivalent (preferred).
• Agile or Scrum certification (e.g., Scrum Master, Agile Practitioner) highly desirable.
• Strong leadership and mentoring capabilities without direct line management.
• Excellent stakeholder management skills, both internal and external.
• Demonstrated success in delivering operational and technically complex business improvements.
• Proficiency in business analysis tools and techniques, including SQL and Excel.
• Ability to work independently with minimal guidance and high accountability.
• Exceptional communication and documentation skills, especially in technical contexts.

Benefits:

• 35 days holiday (including bank holidays) with additional buy/sell options.
• 24/7 mental health support and free counselling available.
• Flexible benefits, including early access to salary via our internal platform.
• Hybrid working options to support work‑life balance and individual needs.
• Recognition awards, social events & more.