At a Glance
- Tasks: Lead a team to maintain luxury standards in a stunning 5-star venue.
- Company: Fasque Castle, an exclusive wedding and events venue in Aberdeenshire.
- Benefits: Competitive pay, flexible hours, and a chance to work in a beautiful setting.
- Other info: Opportunity for personal growth in a dynamic luxury hospitality environment.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Experience in housekeeping and strong leadership skills required.
The predicted salary is between 31200 - 48000 £ per year.
About us: Fasque Castle is a beautifully appointed, 5-star exclusive-use wedding and events venue located just outside the Aberdeenshire village of Fettercairn. The 19-bedroom historic property plays host to premium wedding celebrations and exclusive corporate events for up to 120 people.
Role: The Housekeeper Supervisor is responsible for maintaining exceptional standards of cleanliness, presentation, and guest comfort throughout Fasque Castle and 3 self-catering cottages on the estate. This role involves leading the housekeeping team, managing daily housekeeping operations, and ensuring the properties are immaculate and fully prepared for each event booking or guest stay in the cottages; reflecting the highest standards of luxury hospitality.
Responsibilities:
- Housekeeping Operations: Oversee all housekeeping activities across guest bedrooms, bathrooms, public areas, staff areas and back-of-house spaces in both castle and cottages. Ensure the venue is presented to an exceptional standard prior to guest arrivals and maintained throughout each stay. Manage deep-cleaning schedules and post-event turnaround cleans. Conduct regular inspections to ensure consistent quality and attention to detail. Manage cleaning and maintenance of the 2 hot tubs at the Avenue and Gate Lodge cottages.
- Team Leadership: Recruit, train, supervise, and motivate housekeeping staff. Create staff rotas in line with bookings and operational requirements. Lead by example, maintaining a hands-on approach when required. Carry out performance reviews and provide ongoing training and support.
- Stock & Inventory Management: Manage linen, laundry, cleaning supplies, and guest amenities. Control stock levels, place orders, and manage budgets efficiently. Ensure correct care and storage of high-quality furnishings, fabrics, and finishes.
- Health, Safety & Compliance: Ensure compliance with health and safety regulations, COSHH, and hygiene standards. Maintain safe working practices and proper use of cleaning equipment and chemicals. Report maintenance issues promptly and liaise with maintenance teams or contractors.
- Guest Experience: Work closely with management and other departments to deliver seamless guest experiences. Respond discreetly and professionally to guest requests or issues. Maintain confidentiality and discretion at all times due to the exclusive nature of the venue.
Skills & Experience:
- Proven experience in a senior housekeeping role, ideally within luxury hospitality or exclusive-use venues.
- Strong leadership and organisational skills.
- Exceptional attention to detail and high personal standards.
- Ability to work flexibly, including weekends and event-led schedules.
- Confident managing teams, stock, and budgets.
- Professional, discreet, and guest-focused approach.
- Full driving licence.
Personal Attributes:
- Calm under pressure and highly adaptable.
- Proactive, reliable, and solutions-focused.
- Strong communication skills.
- Passion for delivering excellence in luxury environment.
Job Types: Full-time, Part-time, Permanent
Pay: £15.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Housekeeping Supervisor employer: Granite City Developments LLP
Fasque Castle offers a unique opportunity to work in a stunning 5-star venue, where luxury hospitality meets a supportive and collaborative work culture. As a Housekeeping Supervisor, you will lead a dedicated team in maintaining the highest standards of cleanliness and guest comfort, with ample opportunities for professional growth and development. Located in the picturesque Aberdeenshire countryside, employees enjoy a tranquil environment while being part of an exclusive venue that values excellence and attention to detail.
Contact Details:
Granite City Developments LLP Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Granite City Developments LLP. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Granite City Developments LLP
Don't be shy about reaching out to Granite City Developments LLP directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Granite City Developments LLP and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Granite City Developments LLP
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
