Business Development Executive / Accounts Manager

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place.

The Business Development Manager (BDM) represents Granicus in the UK public sector marketplace with responsibility for client acquisition and revenue growth. This position reports directly to the VP of UK Sales and provides tremendous growth opportunity. Strong candidates will be focused on professional development and motivated to excel.

Working with multiple accounts simultaneously, the BDM has exceptional consultative selling skills, enjoys problem solving and is able to translate the capabilities of multiple technology platforms into specific benefits for a given public sector organisation. The BDM has expertise selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and drives the entire sales process from lead generation to procurement working closely with colleagues in other functional groups.

The Granicus sales team is a dynamic, results driven group charged with driving new revenue in a young and energised cloud vertical. Our products and services improve the efficiency of government and the quality of people's lives.

• Generate, develop and close sales opportunities within public sector organisations within the assigned territory.
• Understand complex customer requirements for CRM, self-service, digital transformation, consultation, engagement and communications within the public sector.
• Manage internal resources, including sales support, marketing, and solution architects/consultants to present a compelling case to prospects.
• Meet and exceed quarterly and annual sales targets.
• Manage all aspects of sales in your territory including; prospecting, activity tracking, opportunity management, revenue forecasting, contract management, and closing deals.
• Support the management team in developing sales strategies.
• Document all conversations, activities, and emails in our Salesforce CRM.
• Write and present quarterly business reviews to Sales Management, Senior Management.

3+ years of field sales experience in CRM, Self-Service, Transformation, CMS, Digital Communications or Consultation/Engagement solutions.

• Proven track record of regularly achieving or exceeding Sales targets, and ability to evidence how your personal approach to planning, forecasting and delivery has led to this success.
• Confident, competitive, thorough, flexible, and tenacious.
• Proven to be capable of managing multiple active opportunities and meeting sales objectives.
• Capable of selling £200K+ deals as part of a diverse sales pipeline.
• Independently accountable for commitments and delivering the best performance by intelligent prioritisation.
• Proven in your ability and passion for prospecting - frequently breaking into new accounts.
• Significant accomplishments selling enterprise software, CRM, SaaS, Marketing/Communications, CMS or Engagement/Consultation Technology.
• Success selling to Central and/or Local Government entities.
• Impressive track record of C-Level sales activity.
• Familiarity with public sector Digital Communication and Citizen Engagement.
• Understanding of Digital Transformation strategies and supporting technologies including Customer Relationship Management (CRM).

Examples of likely performance metrics:

• Project a positive image of oneself and Granicus to others, at all times.
• Operate within the Granicus’ policies, procedures and systems.
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be.