Customer-Focused Server — Growth & Training in London

Customer-Focused Server — Growth & Training in London

London Full-Time 22000 - 26000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create memorable experiences for guests while serving fresh, wholesome food.
  • Company: Granger & Co., a vibrant Australian-inspired restaurant group in London.
  • Benefits: Monthly incentives, training support, extra holiday, and 50% staff discount.
  • Other info: Dynamic environment with opportunities for career progression and personal development.
  • Why this job: Join a supportive team that values your growth and work-life balance.
  • Qualifications: Experience in customer service or a natural talent for making people smile.

The predicted salary is between 22000 - 26000 £ per year.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers' faces and wait staff who love working with fresh wholesome produce.

At Granger & Co we are different here's what we give our fabulous wait staff:

  • Exceptional Monthly incentives
  • Training with our suppliers and our fantastic Training manager – offering both support and guidance
  • An extra day of holiday for every year of service after two years of working with the company
  • A real work-life balance – healthy minds & healthy hearts!
  • English courses provided – we support everyone
  • All meals are included when you are at work, which are fresh and wholesome
  • 50% staff discount for you to use within all five of our excellent restaurants

Experienced wait staff are what we’re gunning for but we also value:

  • Natural talent – we want people-people
  • An inspiring waiter or waitress who raises the bar in customer service
  • A passionate approachable individual

We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business.

About Granger & Co. Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day.

Our diversity and inclusion ethos: We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice.

We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Customer-Focused Server — Growth & Training in London employer: Granger-

At Granger & Co, we pride ourselves on being an exceptional employer that values our wait staff as integral members of our family. With a strong focus on employee growth through comprehensive training, generous incentives, and a commitment to work-life balance, we create a nurturing environment where every team member can thrive. Our vibrant London locations offer not only delicious meals but also a supportive culture that celebrates diversity and encourages personal development.

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Contact Details:

Granger- Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer-Focused Server — Growth & Training in London

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Granger & Co. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your customer service skills! Think about how you can make every guest feel special. Maybe role-play with a friend or family member to get comfortable with handling different scenarios. Remember, they’re looking for people-people!

Tip Number 3

Show off your passion! During your interview, let your enthusiasm for food and service shine through. Talk about your love for fresh, wholesome produce and how you can contribute to the vibrant atmosphere at Granger & Co.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. We can’t wait to see your application!

We think you need these skills to ace Customer-Focused Server — Growth & Training in London

Customer Service
Communication Skills
Teamwork
Adaptability
Attention to Detail
Passion for Food
Natural Talent in Hospitality

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you make guests feel special.

Tailor Your Application:Make sure to tailor your application to highlight your experience in hospitality. Mention any relevant skills or experiences that align with our values at Granger & Co, especially your love for fresh, wholesome produce!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.

How to prepare for a job interview at Granger-

Show Your Passion for Customer Service

Make sure to express your love for making guests feel special during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the essence of what Granger & Co. is looking for.

Know the Menu Inside Out

Familiarise yourself with the menu and the types of fresh, wholesome produce used at Granger & Co. Being able to discuss the dishes confidently will show your enthusiasm and readiness to engage with customers about their choices.

Emphasise Teamwork and Growth

Highlight your ability to work well in a team and your eagerness to learn and grow within the company. Mention any previous experiences where you contributed to a positive team environment or took on new responsibilities.

Be Approachable and Personable

During the interview, let your natural personality shine through. Granger & Co. values people-people, so being warm and approachable will help you connect with the interviewers and showcase your suitability for the role.