At a Glance
- Tasks: Make every guest feel special and serve fresh, wholesome food.
- Company: Granger & Co., a vibrant Australian-inspired restaurant group in London.
- Benefits: Exceptional incentives, training, extra holiday, meals included, and 50% staff discount.
- Other info: Diversity and inclusion are at our core; we value every team member's voice.
- Why this job: Join a supportive team and grow your career in a fun, dynamic environment.
- Qualifications: Experience in wait staff roles or a natural talent for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers' faces and wait staff who love working with fresh wholesome produce.
At Granger & Co we are different here's what we give our fabulous wait staff:
- Exceptional Monthly incentives
- Training with our suppliers and our fantastic Training manager – offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts!
- English courses provided – we support everyone
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all five of our excellent restaurants
Experienced wait staff are what we’re gunning for but we also value:
- Natural talent – we want people-people
- An inspiring waiter or waitress who raises the bar in customer service
- A passionate approachable individual
We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business.
Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day.
We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice.
We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Customer-Focused Server — Growth & Training employer: Granger-
At Granger & Co, we pride ourselves on being an exceptional employer that values our team members as individuals and fosters a supportive work culture. With opportunities for growth through training with our suppliers and a focus on work-life balance, we ensure our staff feel valued and motivated. Enjoy generous benefits like monthly incentives, extra holidays for long service, and delicious meals while working in a vibrant environment that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Server — Growth & Training
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Granger & Co. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your natural talent for making people feel special.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look the part. A smart appearance not only reflects your professionalism but also shows that you respect the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Customer-Focused Server — Growth & Training
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you make guests feel special.
Tailor Your Application:Make sure to tailor your application to highlight your experience in hospitality. Mention any relevant skills or experiences that align with our values at Granger & Co, especially your love for fresh, wholesome produce!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your key achievements and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Granger-
✨Show Your Passion for Customer Service
Make sure to express your love for making guests feel special during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the essence of the role at Granger & Co.
✨Know the Menu Inside Out
Familiarise yourself with the menu and the types of dishes served at Granger & Co. Being able to discuss the ingredients and preparation methods shows your enthusiasm and readiness to engage with customers about their dining experience.
✨Emphasise Teamwork and Growth
Highlight your ability to work well in a team and your eagerness to learn and grow within the company. Mention any previous experiences where you contributed to a positive team environment or took on new responsibilities, aligning with Granger & Co.'s values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if Granger & Co. is the right fit for you.
