At a Glance
- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant chain focused on community and good vibes.
- Benefits: Career growth, extra holiday, work-life balance, free meals, and 50% staff discount.
- Other info: Diverse and inclusive workplace that values your growth and individuality.
- Why this job: Join a passionate team and create memorable experiences for our customers.
- Qualifications: Experience in hosting or customer service and a friendly, organised attitude.
The predicted salary is between 1300 - 1600 £ per month.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflects this through being passionate, sunny and welcoming.
A Little About This Role
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What We Are Looking For
- Someone who can organise themselves on a demanding and busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some Of Our Great Benefits
- A clear career path, offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all five of our excellent restaurants
Our Diversity & Inclusion Statement
We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
Host employer: Granger & Co
Granger & Co. is an excellent employer that prioritises a people-first approach, fostering a warm and inclusive work culture where creativity and sustainability thrive. With a focus on employee growth and well-being, the Head Chef role offers flexibility and the opportunity to lead a passionate kitchen team in delivering exceptional seasonal cuisine. Join us in a vibrant environment that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Be yourself! When you walk into that interview, let your sunny personality shine through. We want to see the real you, so don’t be afraid to show your passion for hospitality and making people feel welcome.
✨Tip Number 2
Do your homework on the restaurant! Familiarise yourself with the menu and the vibe of the place. This will not only impress us but also help you connect with our mission of bringing people together over good food.
✨Tip Number 3
Practice your customer service skills! Think about how you would handle different scenarios, especially busy shifts or large events. We love candidates who can think on their feet and keep that Granger welcome alive, no matter the situation.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team and ready to step up to the next level in your career.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and hospitality shine through. We want to see how excited you are about creating a welcoming atmosphere for our customers!
Be Organised:Since the role can get busy, make sure to highlight your organisational skills in your application. Share examples of how you've managed multiple tasks or shifts in previous roles.
Personal Touch:Don’t just list your experience; tell us a story! Share a memorable moment from your past roles that showcases your customer service skills and how you made someone feel special.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Granger & Co.
How to prepare for a job interview at Granger & Co
✨Show Your Passion
Make sure to express your enthusiasm for the role and the restaurant's vibe. Talk about why you love bringing people together over food and how you can contribute to that warm, welcoming atmosphere.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed busy shifts in the past. Highlight your ability to stay organised under pressure, especially when handling bookings and managing queues.
✨Emphasise Customer Service Experience
Share specific instances where you went above and beyond for customers. This role is all about making guests feel special, so showcase your previous experience as a host or in customer service roles.
✨Be Approachable and Sunny
Your personality matters! Practice being friendly and approachable during the interview. A smile goes a long way, and showing your sunny disposition will help convey that you’re the perfect fit for their team.
