At a Glance
- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant chain focused on community and good food.
- Benefits: Career growth, extra holiday, work-life balance, free meals, and 50% staff discount.
- Other info: Join a diverse team that values your individuality and supports your development.
- Why this job: Be the face of our restaurant and create memorable experiences for our guests.
- Qualifications: Experience in hosting or customer service and a passion for making people feel welcome.
The predicted salary is between 9.9 - 12.1 £ per hour.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming.
A little about this role:
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What we are looking for:
- Someone organise themselves on a demanding a busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some of our great benefits:
- A clear career path, – offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all four of our excellent restaurants
Our Diversity & Inclusion Statement
We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
We cannot wait to meet you!
Host in London employer: Granger & Co. Marylebone
Granger & Co. is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in a dynamic restaurant environment. With a clear career path, generous benefits including extra holiday for long service, and a commitment to employee well-being, we ensure our team members feel valued and supported. Join us in creating memorable dining experiences while enjoying fresh meals at work and a 50% discount across all our restaurants.
StudySmarter Expert Advice🤫
We think this is how you could land Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Granger & Co. Marylebone. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Granger & Co. Marylebone
Don't be shy about reaching out to Granger & Co. Marylebone directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Granger & Co. Marylebone and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Granger & Co. Marylebone
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!