At a Glance
- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant group focused on community and good food.
- Benefits: Career growth, extra holiday, free meals, and 50% staff discount.
- Other info: Join a diverse team that values your individuality and supports your development.
- Why this job: Be the face of our restaurant and create memorable experiences for customers.
- Qualifications: Experience in hosting or customer service and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflects this through being passionate, sunny and welcoming.
A little about this role:
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What we are looking for:
- Someone who can organise themselves on a demanding and busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some of our great benefits:
- A clear career path, offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all five of our excellent restaurants
- Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access
- Enhanced Maternity Pay (subject to eligibility)
Our Diversity & Inclusion Statement: We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
We cannot wait to meet you!
Host employer: Granger & Co.King's Cross
At Granger & Co., we pride ourselves on being an exceptional employer that values our bartenders as integral members of our family. With a strong focus on work-life balance, generous incentives, and opportunities for professional growth such as WSET support, we create an environment where passionate individuals can thrive. Our commitment to nurturing talent and providing wholesome meals ensures that our team feels valued and inspired every day they work with us.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Granger & Co.King's Cross. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Granger & Co.King's Cross
Don't be shy about reaching out to Granger & Co.King's Cross directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Granger & Co.King's Cross and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Granger & Co.King's Cross
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
