At a Glance
- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant group focused on community and good food.
- Benefits: Career growth, extra holiday, free meals, and 50% staff discount.
- Other info: Join a diverse team that values your individuality and supports your development.
- Why this job: Be the face of our restaurant and create memorable experiences for customers.
- Qualifications: Experience in hosting or customer service and a passion for hospitality.
The predicted salary is between 22000 - 26000 € per year.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflects this through being passionate, sunny and welcoming.
A little about this role:
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What we are looking for:
- Someone who can organise themselves on a demanding and busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some of our great benefits:
- A clear career path, offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all five of our excellent restaurants
- Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access
- Enhanced Maternity Pay (subject to eligibility)
Our Diversity & Inclusion Statement: We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
We cannot wait to meet you!
Host employer: Granger & Co.King's Cross
Granger & Co. is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in a dynamic restaurant environment. With a clear career path, generous benefits including extra holiday for long service, and a focus on employee wellbeing, we ensure our team feels valued and supported. Join us to be part of a passionate team that brings people together over delicious food in a bright, beachy setting.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand what makes the place tick and show your genuine interest when you chat with the team.
✨Tip Number 2
Practice your warm welcome! As a Host, you’ll be the first face customers see, so think about how you can make that moment special. A friendly smile and a few welcoming phrases can go a long way in making a great first impression.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you handle busy shifts and manage bookings. Share examples from past experiences where you’ve juggled multiple tasks while keeping a sunny disposition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to embrace the Granger spirit!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love bringing people together and creating a welcoming atmosphere!
Be Organised:Since this role involves managing bookings and a virtual queue, make sure to highlight any experience you have in staying organised during busy shifts. We appreciate candidates who can juggle multiple tasks with ease!
Personal Touch:Don’t just list your previous experience; share a story or two that showcases your customer service skills. We’re looking for someone who can inspire and make every customer feel special!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to explore more about what we do at Granger & Co. We can’t wait to hear from you!
How to prepare for a job interview at Granger & Co.King's Cross
✨Show Your Passion
Make sure to express your enthusiasm for the role and the restaurant's vibe. Talk about why you love bringing people together over food and how you can contribute to that warm, welcoming atmosphere.
✨Know the Menu
Familiarise yourself with the all-day menu and any special offerings. Being able to chat about the dishes and recommend favourites will show that you're genuinely interested and ready to engage with customers.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed busy shifts in the past. Discuss your strategies for keeping things running smoothly, especially when handling bookings and virtual queues during peak times.
✨Emphasise Customer Service
Share specific instances where you've gone above and beyond for customers. Highlight your approachability and how you create a positive experience for everyone who walks through the door.
