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- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant chain focused on community and great food.
- Benefits: Career growth, extra holiday, free meals, and 50% staff discount.
- Why this job: Be the face of our restaurant and create memorable experiences for customers.
- Qualifications: Previous hosting experience and a passion for exceptional customer service.
- Other info: Join a diverse team that values your individuality and supports your development.
The predicted salary is between 11 - 14 £ per hour.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflects this through being passionate, sunny and welcoming.
A little about this role:
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What we are looking for:
- Someone who can organise themselves on a demanding and busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some of our great benefits:
- A clear career path, offering both support and guidance
- An extra day of holiday for every year of service after two years of working with the company
- A real work-life balance – healthy minds & healthy hearts
- All meals are included when you are at work, which are fresh and wholesome
- 50% staff discount for you to use within all five of our excellent restaurants
- Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access
- Enhanced Maternity Pay (subject to eligibility)
Our Diversity & Inclusion Statement: We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
Host employer: Granger & Co.King's Cross
Contact Detail:
Granger & Co.King's Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand what makes the place tick and show that you're genuinely interested.
✨Tip Number 2
Practice your warm welcome! As a Host, you'll be the first face customers see, so think about how you can make that moment special. A friendly smile and a genuine greeting can go a long way.
✨Tip Number 3
Show off your organisational skills! Be ready to chat about how you handle busy shifts and manage bookings. Share examples of how you've kept things running smoothly in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you love bringing people together and creating a welcoming atmosphere.
Be Organised: Since the role is all about managing busy shifts, make sure to highlight your organisational skills in your application. Share examples of how you've successfully handled demanding situations in the past.
Personal Touch: Remember, we’re looking for someone who can give that Granger welcome! Use your application to show your personality and how you connect with customers. A friendly tone goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on the process. We can’t wait to hear from you!
How to prepare for a job interview at Granger & Co.King's Cross
✨Show Your Passion
Make sure to express your enthusiasm for the role and the restaurant's vibe. Talk about why you love bringing people together over food and how you can contribute to that welcoming atmosphere.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss the food and drinks confidently will impress the interviewers and show that you're genuinely interested in the role.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed busy shifts or handled multiple tasks at once. This will highlight your ability to stay organised and efficient, which is crucial for a Host.
✨Practice Customer Interaction
Think of scenarios where you might need to manage customer expectations or handle a virtual queue. Practising these interactions can help you convey your approachability and customer service skills during the interview.
