At a Glance
- Tasks: Welcome guests and manage the restaurant's atmosphere with a sunny disposition.
- Company: Granger & Co., a vibrant restaurant focused on community and great food.
- Benefits: Work-life balance, wellbeing support, staff meals, and generous discounts.
- Other info: Join a diverse team that values growth and inclusivity.
- Why this job: Be the face of our restaurant and create memorable experiences for customers.
- Qualifications: Experience in hosting or customer service and a passion for people.
The predicted salary is between 20250 - 24750 £ per year.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good.
Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming.
A little about this role
- A vital support to the operations of the restaurants
- Supporting the day to day running of the restaurant and most importantly, the door
- Being the first person our customers interact with giving them that Granger welcome
- Where applicable, managing the booking system especially with large events
- Managing our virtual queue and making sure every customer feels special.
What we are looking for
- Someone organise themselves on a demanding a busy shift
- An inspiring individual who raises the bar in customer service
- A passionate approachable individual
- Previous experience as a host, maître d' or equivalent
- Hungry to step-up to the next level
Some of our great benefits
- A real work-life balance in a people-first business with teams who love what they do.
- An additional day of holiday for every year of service after two years.
- Access to wellbeing support and private GP services through Hospitality Rewards.
- Freshly made staff meals every shift.
- 50% off when you dine in our restaurants (for up to four people).
- Cycle to work scheme.
- Enhanced maternity pay
- Ongoing learning opportunities and visits to the farms and producers we work with
- Our Diversity & Inclusion Statement
We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring.
We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop.
We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
We cannot wait to meet you!
Host in London employer: Granger & Co.Chelsea
Granger & Co Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about mixology and customer service. With opportunities for WSET training, excellent monthly incentives, and meals provided during shifts, employees can thrive in a family-like atmosphere while honing their skills and advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Granger & Co.Chelsea. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Granger & Co.Chelsea
Don't be shy about reaching out to Granger & Co.Chelsea directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Granger & Co.Chelsea and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Granger & Co.Chelsea
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
