At a Glance
- Tasks: Create memorable dining experiences and provide warm, attentive service to guests.
- Company: Granger & Co., a family-owned restaurant group celebrating Australian dining culture.
- Benefits: Real work-life balance, wellbeing support, staff meals, and 50% off dining.
- Other info: Flexible shifts and opportunities for ongoing learning and development.
- Why this job: Join a passionate team and grow in a supportive, inclusive environment.
- Qualifications: Warm, approachable personality with a passion for hospitality and seasonal food.
The predicted salary is between 26100 - 31900 £ per year.
Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade.
This is a full-time position with a mix of daytime, evening and weekend shifts. As a Waiter/Waitress, you will be an essential part of our guest experience - warm, attentive and welcoming from the moment guests arrive. You'll guide them through the menu with genuine enthusiasm for our food, provide thoughtful, confident service and help ensure each guest leaves feeling uplifted and cared for. You will work closely with the restaurant team to maintain a smooth and enjoyable service, support with opening and closing duties, and help create a positive, collaborative atmosphere on the floor. You'll gain knowledge about our seasonal, ingredient-led dishes and the suppliers behind them, allowing you to speak about our food with confidence and authenticity. We understand that balance looks different for everyone and the role can be designed with flexibility in mind.
Warm, approachable and calm under pressure, you love looking after people and creating memorable dining experiences. You are confident in a busy restaurant environment, enjoy working as part of a supportive team and show care in everything you do - from taking orders with attention to detail to maintaining a welcoming, well-presented dining room. You value seasonal food, enjoy learning about ingredients and producers, and are excited to share that knowledge with guests. Above all, you bring positivity, generosity and a genuine passion for hospitality.
We believe in real work-life balance and a culture of care. You'll be part of a people-focused team who share a passion for fresh, everyday food. Our benefits include:
- A real work-life balance in a people-first business with teams who love what they do.
- An additional day of holiday for every year of service after two years.
- Access to wellbeing support and private GP services through Hospitality Rewards.
- Freshly made staff meals every shift.
- 50% off when you dine in our restaurants (for up to four people).
- Cycle to work scheme.
- Enhanced maternity pay.
- Ongoing learning opportunities and visits to the farms and producers we work with.
We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants.
Waiter/ Waitress employer: Granger and Co
Granger & Co. is an exceptional employer that embodies a people-first culture, offering a warm and inclusive environment where every team member is valued and encouraged to grow. With a focus on work-life balance, employees enjoy benefits such as additional holiday for long service, wellbeing support, and opportunities for ongoing learning about seasonal ingredients and local producers. Located in London, our family-owned restaurant group fosters a collaborative atmosphere, making it a rewarding place for those passionate about hospitality and creating memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Granger and Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Granger and Co
Don't be shy about reaching out to Granger and Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Granger and Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Granger and Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
